Retail Tech Sales & Service Consultant

Telstra; Perth; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

30% off Telstra services

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Purchase of up to 4 weeks additional (

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant in Perth, offering an in-store role across multiple Western Australian locations. You will help customers select Telstra products and services, providing expert guidance and a memorable shopping experience.

This role supports Telstra's iconic brand and values of inclusion and customer focus. You’ll contribute to achieving sales targets while delivering outstanding service, with opportunities to grow your skills in a fast-paced

Qualifications

• Experience in customer service or retail environments preferred.
• Strong communication and interpersonal skills are essential.
• Ability to identify customer needs and offer suitable solutions.

Responsibilities

• Deliver exceptional customer experiences and help customers choose products and services.
• Stay up to date with Telstra gadgets and services to provide informed guidance.
• Meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming store environment and support store goals.

Skills

Communication

Sales skills

Customer service

Solution-oriented

Team collaboration

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant in Perth, offering an in-store role across multiple Western Australian locations. You will help customers select Telstra products and services, providing expert guidance and a memorable shopping experience.

This role supports Telstra's iconic brand and values of inclusion and customer focus. You’ll contribute to achieving sales targets while delivering outstanding service, with opportunities to grow your skills in a fast-paced