Tech-Savvy Retail Sales & Service Consultant

Telstra; Sydney; On-site; AUD 43,000 - 68,000; Full time

Benefits offered by this job

Generous discounts

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant in Western Australia. You will help customers pick the right products, stay current with Telstra offerings, and guide them toward solutions that fit their needs.

The role emphasizes exceptional customer service, consultative selling, and contributing to a vibrant store environment with a supportive team. Training and career growth are highlighted within Telstra's inclusive culture.

Qualifications

• Excellent communication with customers.
• Ability to tailor solutions for each customer.
• A drive to meet and exceed sales targets and KPIs.
• Willingness to learn and grow in a dynamic environment.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Stay up-to-date with Telstra gadgets and services to offer informed guidance.
• Use consultative selling to meet sales targets and KPIs.
• Collaborate with the team to create a welcoming store environment.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant in Western Australia. You will help customers pick the right products, stay current with Telstra offerings, and guide them toward solutions that fit their needs.

The role emphasizes exceptional customer service, consultative selling, and contributing to a vibrant store environment with a supportive team. Training and career growth are highlighted within Telstra's inclusive culture.