Retail Tech Consultant: Customer Solutions & Sales

Telstra; Yeppoon; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Discounts

Leave options

Training & growth

Flexible hours

Recognition & rewards

Inclusive culture

Job summary

Telstra Retail is seeking a Retail Customer Service & Sales Consultant in Yeppoon, Queensland. You will help customers find tech solutions and provide informed guidance, using consultative selling to meet sales targets. Earn generous discounts and participate in development programs as part of a diverse, inclusive team. Flexible hours and recognition programs support your growth and work-life balance.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to tailor solutions to customers' needs.
• Proven interest in achieving sales targets and KPIs.
• Willingness to learn and grow in a dynamic retail environment.
• Positive attitude and resilience during busy periods.
• Customer-facing experience is welcome but not required.

Responsibilities

• Deliver exceptional customer experiences by helping customers find products and services.
• Serve as the go-to tech expert, staying updated on Telstra offerings.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with the team to create a welcoming store environment.

Skills

Communication

Solution-driven

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra Retail is seeking a Retail Customer Service & Sales Consultant in Yeppoon, Queensland. You will help customers find tech solutions and provide informed guidance, using consultative selling to meet sales targets. Earn generous discounts and participate in development programs as part of a diverse, inclusive team. Flexible hours and recognition programs support your growth and work-life balance.