Retail Tech Advisor: Customer Service & Sales (Part Time)

Telstra Corporation; Sydney; On-site; AUD 47,000 - 55,000; Part time

Benefits offered by this job

Discounts on Telstra services

Superannuation 12%

Parental leave (16 weeks)

Flexible hours

Learning programs

Job summary

Telstra Retail is hiring a Part Time Customer Service & Sales Consultant in Hurstville. You will help customers choose products, activate services, and troubleshoot basic issues while delivering outstanding service in a fast-paced retail environment.

You will stay up-to-date with Telstra offerings, apply consultative selling skills, and collaborate with teammates to meet store KPIs. This role supports flexible hours and parental leave options within a diverse workplace.

Qualifications

• Excellent communication skills to assist customers and explain Telstra products.
• Ability to stay informed about latest gadgets and services.
• Goal-driven to meet or exceed sales targets and KPIs.
• Willingness to learn and develop skills in a dynamic environment.
• Positive attitude and ability to stay resilient during busy periods.
• Previous customer-facing experience is a plus but not required.

Responsibilities

• Deliver exceptional customer experiences by guiding product selection and service activation.
• Act as the go-to tech expert, providing informed guidance and solutions.
• Aim to achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming environment and support store goals.

Skills

Communication skills

Solution oriented

Sales driven

Learning mindset

Resilience

Customer facing

Job description

Telstra Retail is hiring a Part Time Customer Service & Sales Consultant in Hurstville. You will help customers choose products, activate services, and troubleshoot basic issues while delivering outstanding service in a fast-paced retail environment.

You will stay up-to-date with Telstra offerings, apply consultative selling skills, and collaborate with teammates to meet store KPIs. This role supports flexible hours and parental leave options within a diverse workplace.