Retail Team Member – Elevate Customer Experience

JB Hi-Fi & The Good Guys; City Of Canning; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Hybrid working

Parental leave

Training and development

Wellbeing program (EAP)

Job summary

JB Hi-Fi in Australia is seeking a Retail Team Member to deliver outstanding customer service and contribute to a high-performance store culture. You will engage customers across areas from front-of-house to back-of-house, helping with product presentation and the sales process.

The role supports merchandising, stock receiving, and delivering a great brand experience while working as part of a diverse, energetic team. Opportunity to grow within JB Hi-Fi Group and enjoy team discounts.

Qualifications

• Passion for home entertainment, music, movies, technology, appliances and/or games.
• Enthusiastic, passionate and highly motivated.
• Customer focus and result driven; delivery of great service.
• Ability to communicate effectively with a diverse group of people.

Responsibilities

• Create, support, and contribute to a high performance culture across the store.
• Provide high level of customer service before, during and after the sale.
• Assist with merchandising of products on the sales floor to support brand experience.
• Support stock receiving and processing to ensure efficient store operations.

Skills

Passion for home entertainment

Enthusiastic and motivated

Customer focus and result driven

Effective communication with diverse群人

Job description

JB Hi-Fi in Australia is seeking a Retail Team Member to deliver outstanding customer service and contribute to a high-performance store culture. You will engage customers across areas from front-of-house to back-of-house, helping with product presentation and the sales process.

The role supports merchandising, stock receiving, and delivering a great brand experience while working as part of a diverse, energetic team. Opportunity to grow within JB Hi-Fi Group and enjoy team discounts.