Retail Team Member: Create Memorable Customer Experiences

Universal Store; Byron Bay; On-site; AUD 42,000 - 52,000; Full time

Job summary

Universal Store is seeking passionate, customer-focused team members to join our store team in Byron Bay. If you love working with people in a fast-paced retail environment and are driven by delivering exceptional service, we want to hear from you.

As part of our team you will deliver outstanding customer service, build relationships with shoppers, contribute to sales targets, and support day-to-day store operations while maintaining visual merchandising standards.

Qualifications

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Customer service

Sales

Communication skills

Relationship building

Teamwork

Adaptability

Job description

Universal Store is seeking passionate, customer-focused team members to join our store team in Byron Bay. If you love working with people in a fast-paced retail environment and are driven by delivering exceptional service, we want to hear from you.

As part of our team you will deliver outstanding customer service, build relationships with shoppers, contribute to sales targets, and support day-to-day store operations while maintaining visual merchandising standards.