Retail Team Lead — Customer Experience & Store Ops

Ampol; Shire Of Broome; In loco; AUD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

World-Class Training

Competitive Salary

Career Advancement

Inclusive Culture

Descrizione del lavoro

Ampol is seeking an Assistant Store Manager to lead daily store operations and coach the retail team in delivering outstanding customer service. The role involves opening/closing procedures, cash handling, inventory management, and ensuring safety and regulatory compliance.

You will drive performance, execute store strategies, and foster a collaborative, inclusive team culture. Weekend and overnight availability may be required to meet business needs.

Competenze

• Previous retail or customer service experience preferred.
• Ability to operate POS and handle cash accurately.
• Strong communication and teamwork skills.
• Flexibility to work across a 7-day roster, including nights and weekends.

Mansioni

• Lead by example in delivering outstanding customer service and resolving inquiries.
• Support daily store operations including opening/closing procedures and cash handling.
• Monitor inventory and stock levels, assist with ordering and organization.
• Focus on driving profitability while managing costs and waste.
• Implement Ampol brand strategies and maintain a compliant, safe store environment.
• Be available to work weekends and overnights as needed.

Conoscenze

Customer service

Cash handling

Communication

Teamwork

Flexibility

Strumenti

POS system

Descrizione del lavoro

Ampol is seeking an Assistant Store Manager to lead daily store operations and coach the retail team in delivering outstanding customer service. The role involves opening/closing procedures, cash handling, inventory management, and ensuring safety and regulatory compliance.

You will drive performance, execute store strategies, and foster a collaborative, inclusive team culture. Weekend and overnight availability may be required to meet business needs.