Retail Supervisors & Assistant Store Managers

Lagardere Travel Retail; Adelaide; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Career development

Paid parental leave

Employee referral program

Wellbeing leave & Employee Assistance

Work in a dynamic airport environment

Job summary

LagardèreAWPL is seeking a committed and enthusiastic Team Leader to join our Adelaide Airport operations in a Full-Time capacity. You’ll lead by example, delivering standout customer experiences and guiding your team to achieve service and sales targets.

In this fast-paced retail environment, you’ll maintain high visual standards, communicate clearly with customers and colleagues, and bring accountability, reliability and positivity to every shift. Flexible availability is required.

Qualifications

• Experience leading teams in fast-paced retail or hospitality settings.
• Strong communication and interpersonal skills.
• Customer-first mindset and ability to motivate others.
• Well-organised with good time management and prioritisation.
• Flexible availability including early mornings, nights, weekends and holidays.

Responsibilities

• Deliver standout customer experiences by leading by example.
• Guide and support your team to meet service and sales targets.
• Maintain high visual merchandising and presentation standards.
• Communicate clearly and respectfully with customers and team.
• Bring accountability, reliability and positivity to every shift.

Skills

Team Leadership

Customer Service

Communication

Organization

Flexibility

Job description

Help lead the Way in Duty Free

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Our Aelia Duty Free Store offers a premium shopping experience featuring a curated selection of luxury duty free goods, including perfumes, cosmetics, spirits, wines, gourmet foods, fashion accessories, electronics, and travel essentials.

The Role:

We’re looking for a committed and enthusiastic Team Leaders to join our retail family at Adelaide Airport in a Full-Time capacity. If you love connecting with people, creating memorable customer experiences, and inspiring others – this is your moment.

What You’ll Do:

• Deliver standout customer experiences – lead by example
• Guide and support your team to meet service and sales targets
• Maintain high visual merchandising and presentation standards
• Communicate clearly and respectfully with customers and team
• Bring accountability, reliability, and positivity to every shift

What We’re Looking For:

• Experience in a team leadership role within a fast-paced retail or hospitality setting
• Confident communicator and motivator
• A passion for customer service and making people feel welcome
• Ability to stay organised, focused, and cool under pressure
• A respectful and team-oriented attitude
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Staff discounts – enjoy amazing deals across our stores!
• Career development – grow through our Better Together program
• Paid parental leave – because family comes first
• Employee referral program – bring a friend & get rewarded!
• Wellbeing leave & Employee Assistance Program – because YOU matter
• Work in a dynamic airport environment – where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

Ready to lead a team and make an impact where every day is different? Take the next exciting step in your career with LagardèreAWPL!