Retail Store Manager — Lead Teams, Drive Sales

H & J Damani Pty Ltd; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Job summary

H & J Damani Pty Ltd in Brisbane seeks a permanent full-time Retail Manager to lead daily store operations, supervise staff, and drive sales performance. You will recruit, train and develop team members, manage stock levels, coordinate with suppliers and oversee merchandising and promotional activities.

The role also involves handling customer enquiries, reports on financial performance, and ensuring safety and compliance with company procedures. Competitive compensation based on experience.

Qualifications

• Must have degree in management.
• Must have 1 year in retail management or a comparable role.
• Demonstrated experience managing staff, stock and sales performance.
• Strong leadership, communication, organisation and customer-service skills.
• Ability to use point-of-sale and inventory-management systems.

Responsibilities

• Managing daily store operations and coordinating retail staff.
• Planning staff rosters, allocating duties and overseeing staff performance.
• Recruiting, inducting and training team members, where authorised.
• Monitoring stock levels, arranging orders and coordinating suppliers.
• Reviewing sales results, operating expenses and performance against budgets.
• Managing product displays, merchandising and promotional activities.
• Handling escalated customer enquiries, complaints and returns.
• Overseeing cash reconciliation, stocktakes and loss-prevention processes.
• Maintaining workplace safety and compliance with company procedures.
• Reporting operational and financial performance to owner.

Skills

Leadership

Communication

Customer service

Organization

Staff management

Education

Degree in management

Tools

POS systems

Inventory management

Job description

H & J Damani Pty Ltd in Brisbane seeks a permanent full-time Retail Manager to lead daily store operations, supervise staff, and drive sales performance. You will recruit, train and develop team members, manage stock levels, coordinate with suppliers and oversee merchandising and promotional activities.

The role also involves handling customer enquiries, reports on financial performance, and ensuring safety and compliance with company procedures. Competitive compensation based on experience.