Retail Store Manager – Lead a Creative Brand Store

KNOBBY Underwear; Maroochydore; On-site; AUD 75,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Three-day weekend every fourth week

Knobby gear and discounts

Gym membership

Team events

Job summary

KNOBBY Underwear in Sunshine Plaza is seeking a Retail Store Manager to own the day-to-day operations, lead a team, and drive sales. You’ll manage rostering, wage budgets and store standards while delivering a standout customer experience.

You’ll recruit, onboard and train a strong team, track KPIs, and collaborate with Head Office on campaigns. This role is full-time at Sunshine Plaza with strong leadership impact.

Qualifications

• Retail experience with team leadership responsibilities.
• Ability to coach and set clear expectations.
• Strong focus on delivering a great in-store experience.
• Comfortable working with sales targets and KPIs.
• Knowledge of visual merchandising and stock control.

Responsibilities

• Lead, coach and motivate the retail team to hit KPIs and deliver a standout customer experience.
• Own the day-to-day running of the Sunshine Plaza store, including rostering and wage budgets.
• Recruit, onboard and train a strong team representing the Knobby brand.
• Track sales and KPIs, share recommendations with Head Office.
• Oversee visual merchandising, product launches and in-store campaigns.
• Manage stock levels, replenishment and inventory accuracy with the warehouse.
• Build strong customer relationships and gather feedback to improve the in-store experience.
• Collaborate with Head Office to bring campaigns and processes to life in-store.

Skills

Retail leadership

Team coaching

Customer experience

Sales targets

Visual merchandising

Shopify

Tools

Shopify POS

Job description

KNOBBY Underwear in Sunshine Plaza is seeking a Retail Store Manager to own the day-to-day operations, lead a team, and drive sales. You’ll manage rostering, wage budgets and store standards while delivering a standout customer experience.

You’ll recruit, onboard and train a strong team, track KPIs, and collaborate with Head Office on campaigns. This role is full-time at Sunshine Plaza with strong leadership impact.