Retail Store Manager - Karrinyup

Oscar Wylee Pty Ltd.; City Of Stirling; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Free prescription glasses every 6 mo

Family & Friends discounts twice a yr

Consistent roster with Sundays and Mon

Coaching and development from retaill

Career pathways across our network

Global store network in AU/NZ/CA

Job summary

Oscar Wylee is seeking an experienced Store Manager for our Karrinyup location to lead a high-performing team and own daily store performance. You will coach, develop staff, and create an environment where exceptional customer care and strong commercial results go hand in hand.

We welcome retail leaders from any sector and will teach the optical side. You’ll drive sales and KPIs, manage rosters and budgets, and partner with our Optometrists to ensure every customer has an exceptional experience.

Qualifications

• Experience leading a retail team and driving results.
• Ability to coach and develop staff for performance.
• Proven ability to drive sales and monitor KPIs.
• Experience contributing to rostering and labour planning.
• Leads from the floor and enhances customer experience.

Responsibilities

• Lead, coach and develop your team to perform at their best.
• Drive sales, KPIs and commercial performance through genuine customer care.
• Take ownership of day-to-day store operations, compliance and performance standards.
• Manage rosters, budgets and labour efficiency.
• Provide hands‑on leadership across sales, service and the customer experience.
• Partner with our Optometrists to ensure every customer receives an exceptional experience.
• Build a positive, accountable and high‑performing team culture.

Skills

Retail leadership

Sales & KPIs

Rostering

Coaching

Customer experience

Job description

At Oscar Wylee Karrinyup, we're looking for an experienced retail leader to join us as Store Manager and lead a high-performing team.

You'll take ownership of the day-to-day performance of the store, coach and develop your people and create an environment where exceptional customer care and strong commercial results go hand in hand.

You don't need to come from optical retail. If you're a retail leader who knows how to motivate a team, drive results and create a great customer experience, we'll teach you the optical side.

What You'll Be Doing

• Lead, coach and develop your team to perform at their best
• Drive sales, KPIs and commercial performance through genuine customer care
• Take ownership of day-to-day store operations, compliance and performance standards
• Manage rosters, budgets and labour efficiency
• Provide hands‑on leadership across sales, service and the customer experience
• Partner with our Optometrists to ensure every customer receives an exceptional experience
• Build a positive, accountable and high‑performing team culture

About You

We're looking for someone who:

• Has previous retail leadership experience – your title isn't important; if you've coached people and driven results, we'd like to hear from you
• Understands how to drive sales, KPIs and store performance
• Has experience contributing to rostering, labour planning or day‑to‑day store operations
• Is passionate about coaching and developing people
• Leads from the floor and enjoys being part of the customer experience
• Is organised, proactive and confident making decisions
• Wants to continue developing their commercial and leadership capability

Earnings

• Base salary up to $67,000 + superannuation
• Additional earning potential through our store bonus scheme

Perks & Career Development

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year
• Enjoy a consistent roster with Sundays and Mondays off
• Ongoing coaching and development from experienced retail leaders
• Career pathways into Area Management, Operations and other opportunities across our growing network
• Be part of an international business with stores across Australia, New Zealand and Canada

Work at Karrinyup

Our store is located within Karrinyup Shopping Centre, one of Perth's major retail, dining and entertainment destinations.

With free parking and convenient public transport access, getting to work is simple, while the centre's wide range of cafés, restaurants, shops and entertainment gives you plenty to enjoy before or after your shift.

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand and Canada, employing more than 1,000 team members worldwide.

We design our eyewear in‑house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We're committed to providing exceptional patient care, affordable products and meaningful career opportunities for our people.

Ready to Lead?

If you're an experienced retail leader looking for an opportunity to develop your team, take ownership of store performance and grow your leadership career, we'd love to hear from you.

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you'll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.