Retail Store Manager - Every Sunday Off - Nambucca Heads

The Reject Shop; Nambucca Heads; On-site; Confidential; Full time

Benefits offered by this job

Team Member Discount

Work-life balance with rotating roster

Paid parental leave

Employee Assistance Program (EAP)

Job summary

The Reject Shop in Nambucca Heads is seeking a practical and energetic Retail Store Manager to lead daily operations with a people-first mindset. You’ll drive service standards, sales performance, and a safe, high-performing team on the floor.

You will foster an inclusive store culture, manage a rotating roster with a 1-in-2 weekends schedule, and support your team through development and coaching. A competitive salary plus bonus supports a rewarding leadership role.

Qualifications

• Proven leadership experience in a retail or customer-focused role.
• A natural ability to motivate and influence — you get the best out of people.
• Strong communication and organisational skills.
• A passion for customer service and team development.
• A solutions mindset and the drive to get things done.

Responsibilities

• Lead from the front and create a high-energy, inclusive culture where your team feels empowered and customers feel welcomed.
• Be hands-on in your approach, supporting your team on the floor and setting the standard for service and execution.
• Drive store performance through strong operational execution and achieving sales targets.
• Champion customer service and ensure every customer walks away with a great experience.
• Develop and inspire your team to grow into confident, capable retail leaders.
• Keep it safe by ensuring your team and store operate in a safe and supportive environment.
• Problem-solve day-to-day challenges with confidence and calm.

Skills

Leadership

Customer service

Communication skills

Organisational skills

People development

Problem solving

Job description

Retail Store Manager - Every Sunday Off - Nambucca Heads

You’ve seen the headlines. You’ve heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we’re building strong teams now to lead the change.

Nambucca Heads is part of that journey, and we’re looking for a hands-on Retail Store Manager to take the lead. This is your chance to step into a leadership role now and help shape the future of The Reject Shop. You’ll bring energy, purpose and a people-first mindset to your store, while driving operational excellence and building a team that’s ready to deliver great results and embrace what’s ahead.

What you’ll be doing:

• Lead from the front and create a high-energy, inclusive culture where your team feels empowered and customers feel welcomed
• Be hands-on in your approach, supporting your team on the floor and setting the standard for service and execution
• Drive store performance through strong operational execution and achieving sales targets
• Champion customer service and ensure every customer walks away with a great experience
• Develop and inspire your team to grow into confident, capable retail leaders
• Keep it safe by ensuring your team and store operate in a safe and supportive environment
• Problem-solve day-to-day challenges with confidence and calm

What you bring:

• Proven leadership experience in a retail or customer-focused role
• A natural ability to motivate and influence — you get the best out of people
• Strong communication and organisational skills
• A passion for customer service and team development
• A solutions mindset and the drive to get things done

What we offer:

• Competitive salary plus annual bonus (up to 10% of your salary)
• Team Member discount for you and your immediate family
• Work-life balance with a rotating roster — work only 1 in 2 weekends and flexible work options
• Paid parental leave for primary and secondary caregivers
• Employee Assistance Program (EAP) offering free, confidential support for you and your family
• Instant access to your pay with Humanforce Thrive
• Be part of a supportive, inclusive and fun culture where your wellbeing matters