Retail Store Manager

Luv Bridal Pty Ltd; Melbourne; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Generous commission structure

Flagship showroom leadership

Roster Tue–Sat

Employee discounts & rewards program

Bridal training provided

Lead a high performing team

Job summary

Luv Bridal is seeking a Showroom Manager for our Flagship Store in Chadstone. You will lead a 20+ strong team, deliver memorable bridal styling experiences, and drive sales targets while maintaining a premium customer journey.

The role emphasizes leadership, system usefulness, and excellence in customer service, with a focus on creating magical moments for every bride and seamless store operations. Join a brand known for modern designs and genuine service.

Qualifications

• Minimum 2 years' experience in a Store Manager capacity in retail, bridal or premium/luxury.
• Proven track record of achieving sales targets and KPIs.
• Driven to exceed expectations and passionate about creating magical, memorable experiences.
• Adaptable, reliable and efficient at using multiple systems with ease.

Responsibilities

• Lead and inspire your team of 20+ to deliver exceptional bridal styling appointments, creating unforgettable moments for every bride.
• Drive showroom performance by achieving sales targets and KPIs while maintaining an exceptional customer experience.
• Oversee the daily operations of the bridal showroom, ensuring it is beautifully presented and runs smoothly.
• Coach and develop your team, building confidence in styling, service, and sales performance.
• Manage appointments, stock, and gown care with precision, ensuring every detail is perfectly prepared for each bride.
• Create a warm, welcoming atmosphere where brides and their guests feel celebrated, supported, and excited throughout their journey.

Skills

People leadership

Sales targets

Customer experience

Organisational skills

Emotional intelligence

Communication

Job description

Luv Bridal isn’t just about dresses, it’s about moments. We’ve been part of thousands of love stories across the globe, bringing fresh energy, modern style, and real connection to the bridal world. With roots in Australia and brides all over the world, we’re known for modern designs, genuine service, and a team that’s truly passionate about what we do… creating unforgettable moments for every kind of love story.

Who we’re looking for...

We’re now seeking a passionate, people-focused Showroom Manager to lead our Flagship Store in Chadstone and help every bride’s journey feel as magical as her big day. You are a confident and emotionally intelligent leader who thrives on inspiring your team and creating genuine connections with every bride who walks through the door. With a natural sense of style and organisation, you balance strong people leadership with a passion for sales and an exceptional eye for detail, ensuring every appointment feels special and seamless.

Minimum 2 years' experience in a Store Manager capacity in retail, bridal or premium/luxury

Proven track record of achieving sales targets and KPIs

Driven to exceed expectations and passionate about creating magical, memorable experiences

Adaptable, reliable and efficient at using multiple systems with ease

What to expect...

Lead and inspire your team of 20+ to deliver exceptional bridal styling appointments, creating unforgettable moments for every bride

Drive showroom performance by achieving sales targets and KPIs while maintaining an exceptional customer experience

Oversee the daily operations of the bridal showroom, ensuring it is beautifully presented and runs smoothly

Coach and develop your team, building confidence in styling, service, and sales performance

Manage appointments, stock, and gown care with precision, ensuring every detail is perfectly prepared for each bride

Create a warm, welcoming atmosphere where brides and their guests feel celebrated, supported, and excited throughout their journey

What we offer...

$80,000 + Super

Generous commission structure

Opportunity to lead a Flagship Showroom

Tuesday - Saturday roster

Employee discounts & rewards program with savings across retail, travel, entertainment and more

Expert bridal training provided

Lead a high performing team

Ready to say “yes” to a role that makes dreams come true? Join our team that’s head over heels for LUV and for creating magical bridal moments.

At Luv Bridal, we’re committed to equal opportunities for everyone. We strive to ensure every applicant and employee feels supported and valued, and we’re happy to make any reasonable adjustments to assist you during the recruitment process.