Retail Store Leader - Management, Merch & Growth

BuildRight Construction AU; Cummins; On-site; AUD 70,000 - 90,000; Full time

Job summary

BuildRight Construction AU is seeking an experienced Retail Manager to lead the daily operation of a supermarket and drive exceptional customer service. You will oversee merchandising, stock control, team performance and financial outcomes to support growth in a dynamic retail environment.

The role requires strong leadership, excellent communication skills and a track record of managing store operations, with flexibility to work weekends and holidays as needed.

Qualifications

• Previous experience as Retail Manager or in a retail supervisory role.
• Supermarket or grocery retail experience highly regarded.
• Strong leadership and people management skills.
• Experience with stock control, inventory management and supplier coordination.
• Knowledge of staff rostering and labour cost management.
• Understanding of profit and loss management and retail performance indicators.
• Excellent communication and customer service skills.
• Ability to work flexible hours, including weekends and public holidays.
• Hands-on leadership style with strong problem-solving abilities.
• Current driver's licence preferred.
• Full Australian working rights or eligibility for employer sponsorship.

Responsibilities

• Oversee daily supermarket operations and ensure smooth store performance.
• Manage store opening and closing procedures.
• Recruit, train, mentor and supervise store team members.
• Prepare staff rosters and manage workforce scheduling.
• Drive sales growth through effective merchandising and promotional activities.
• Manage stock ordering, inventory control and supplier relationships.
• Monitor stock levels to minimize wastage and out-of-stocks.
• Maintain high standards of store presentation and visual merchandising.
• Ensure compliance with WHS and food safety regulations.
• Monitor labour costs, shrinkage and store expenses against budgets.
• Handle customer enquiries and resolve complaints professionally.
• Prepare sales reports, budgets and KPI reports for management.
• Ensure cash handling, banking and POS procedures are followed accurately.
• Foster a positive, safe and productive workplace culture.
• Support continuous improvement across all store operations.

Skills

Leadership

People management

Customer service

Communication

Job description

BuildRight Construction AU is seeking an experienced Retail Manager to lead the daily operation of a supermarket and drive exceptional customer service. You will oversee merchandising, stock control, team performance and financial outcomes to support growth in a dynamic retail environment.

The role requires strong leadership, excellent communication skills and a track record of managing store operations, with flexibility to work weekends and holidays as needed.