Retail Store Leader: Inspire Team & Elevate Customer Experience

GAZMAN; Ballarat; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Product allowance

Bonuses up to AUD 10K annually

Staff discount 50% across brands

Learning & development opportunities

Supportive family-style culture

Job summary

GAZMAN Ballarat is seeking a Store Manager to lead a vibrant team and drive a high-performing store culture in Ballarat. You will focus on customer experiences, sales growth, and team development, delivering outstanding service and a welcoming, family-driven environment.

Ideal candidates bring hands-on leadership, retail management experience, and strong visual merchandising skills, with availability Tuesday to Saturday, 38 hours per week.

Qualifications

• Hands-on, people-first leader with passion for retail and team development.
• Previous store management experience in retail, hospitality or customer service.
• Values-led communicator who leads by example in a customer-focused environment.
• Strong visual merchandising skills and presentation eye.
• Availability to work Tue-Sat, 38 hours per week.

Responsibilities

• Lead and inspire the team to deliver excellent customer service and store culture.
• Drive sales and exceed KPI targets through strong leadership and engagement.
• Deliver memorable customer experiences and build loyalty.
• Manage rostering, training, inventory, visual merchandising, and promotions.
• Foster a trust-based, development-focused team environment.

Skills

Team leadership

Retail management

Customer service

Visual merchandising

Communication

Job description

GAZMAN Ballarat is seeking a Store Manager to lead a vibrant team and drive a high-performing store culture in Ballarat. You will focus on customer experiences, sales growth, and team development, delivering outstanding service and a welcoming, family-driven environment.

Ideal candidates bring hands-on leadership, retail management experience, and strong visual merchandising skills, with availability Tuesday to Saturday, 38 hours per week.