Retail Store Full-Time Supervisor

PTY; City of Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Birthday day off

Free hot drinks

Staff discount

Leadership development

Job summary

Lindt Chocolate Shops in Brisbane seeks a Retail Store Team Supervisor to lead our Brisbane store, spreading the wonders of Lindt chocolate and enchanting customers with a unique Lindt experience.

You will build meaningful customer relationships, educate shoppers about Lindt products, and support the team to deliver exceptional service. This full-time role includes weekends and peak periods.

Qualifications

• Love Lindt Chocolate and the Lindt brand
• Experience in fast-paced café or retail environments
• Articulate passion for excellence and Lindt experience
• Barista experience is a plus
• Willing to work full-time including weekends and peak periods

Responsibilities

• Create meaningful relationships with customers by delivering a Lindt experience
• Prepare customer beverage orders at the chocolate bar
• Educate customers about Lindt products with passion and knowledge
• Serve as a Lindt ambassador delivering exceptional customer service

Skills

Customer service

Retail experience

Barista experience

Communication

Job description

Job Description

Highly engaged team

Manage our LAU - AUS - Retail - Brisbane - R07 retail store

Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide?

Just like chocolate and coffee, we're a perfect match!

We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores. More importantly, we're looking for diverse personalities where everyone is comfortable to be themselves.

About the role

As a Retail Store Team Supervisor at our Brisbane store, you will support ou r Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience
• Preparing customer beverage orders at the chocolate bar
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge
• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!
• Previous experience in a fast-paced café or retail environment
• Put their heart into everything they do and can talk the language of chocolate
• Have a passion for excellence and can provide every customer with a unique Lindt experience
• Previous barista experience desirable
• Available to work full-time hours in line with business needs, including weekends nad peak trading periods.

If this sounds like you, it's important we let you know how we plan to Enchant your World

What we can offer you:

• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days and 50% staff discount

We'd love to get to know you!