Retail Security Officer — Customer-Focused, Rotating Shifts

WILSON GROUP; Western Australia; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Training and development

Wellbeing hub

Health insurance discounts

Employee assistance programs

Job summary

Wilson Security is seeking experienced Retail Security Officers across multiple sites in Western Australia. You will deliver high-quality customer service, identify risks and resolve issues while maintaining professional conduct in fast-paced environments.

Ideal candidates will have a minimum of 1–2 years in retail security, a WA Security Licence and a First Aid qualification. The role offers training, development opportunities and employee benefits as part of our proactive team.

Qualifications

• Experience in retail security is preferred.
• Strong written and verbal communication.
• Ability to work on a rotating roster.
• First Aid qualification is required.
• Excellent report writing and computer skills.
• Professional presentation and reliability.

Responsibilities

• Provide high-quality front-line customer service and support.
• Identify risks and resolve issues.
• Work effectively in a team or independently.
• Perform general security duties including administration tasks.

Skills

Customer service

Interpersonal communication

Teamwork

Roster flexibility

Report writing

Computer skills

Education

WA Security Licence

First Aid Qualification

Job description

Wilson Security is seeking experienced Retail Security Officers across multiple sites in Western Australia. You will deliver high-quality customer service, identify risks and resolve issues while maintaining professional conduct in fast-paced environments.

Ideal candidates will have a minimum of 1–2 years in retail security, a WA Security Licence and a First Aid qualification. The role offers training, development opportunities and employee benefits as part of our proactive team.