Retail Sales Specialist – Customer Experience

The Good Guys; Australia; Hybrid; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Staff discounts

Hybrid work

12 weeks parental leave

EAP program

Job summary

The Good Guys in Australia is seeking a customer-focused sales professional to contribute to profitable sales growth and deliver a great customer experience.

In this role you will deliver exceptional service, meet budgeted targets, work with a team, present merchandise to a quality standard, and support web orders and delivery coordination.

The company offers flexible hybrid work options, staff discounts on JB Hi-Fi Group brands, 12 weeks parental leave and wellbeing programs.

Qualifications

• Customer focus and service are essential.
• Ability to drive results and meet targets.
• Willingness to reflect and improve through feedback.

Responsibilities

• Deliver exceptional and consistent customer service.
• Delivery quality, profitable sales according to an established budget.
• Collaborate as part of a team to deliver great customer service and answer queries.
• Ensure all visual merchandise is presented to a quality standard.
• Monitor and assist with web orders, stock picking, wrapping and arranging delivery.

Skills

Customer focus

Drives results

Self-awareness

Job description

The Good Guys in Australia is seeking a customer-focused sales professional to contribute to profitable sales growth and deliver a great customer experience.

In this role you will deliver exceptional service, meet budgeted targets, work with a team, present merchandise to a quality standard, and support web orders and delivery coordination.

The company offers flexible hybrid work options, staff discounts on JB Hi-Fi Group brands, 12 weeks parental leave and wellbeing programs.