Dynamic Sales Associate — Customer Experience

Good Guys Group; New South Wales; Hybrid; AUD 56,000 - 72,000; Full time

Benefits offered by this job

12 weeks parental leave

Hybrid working

Employee Assistance Program (EAP)

Staff discounts

Beny benefits app

Job summary

The Good Guys is seeking a customer-focused team member to contribute to profitable sales growth by delivering excellent customer service and meeting sales targets in a fast-paced retail environment.

You will join a diverse, supportive team with hybrid working for eligible roles, extensive training and development, career progression opportunities, and fantastic staff discounts across the JB Hi-Fi Group.

We foster a dynamic, inclusive culture and a commitment to work–life balance.

Qualifications

• Customer focus—Does everything through eyes of the customer.
• Drives results—Consistently achieves results, even under tough circumstances.
• Demonstrate self-awareness—Uses feedback and reflection to gain insight into personal strengths and weaknesses.

Responsibilities

• Deliver exceptional and consistent customer service
• Delivery quality, profitable sales according to an established budget
• Work collaboratively as part of a team to deliver great customer service and be able to answer any queries
• Ensure all visual merchandise is presented to a quality standard
• Monitor and assist with the web orders that come through to store, this includes picking the stock, wrapping it and organizing delivery of the items in a timely manner.

Skills

Customer focus

Drives results

Self-awareness

Job description

The Good Guys is seeking a customer-focused team member to contribute to profitable sales growth by delivering excellent customer service and meeting sales targets in a fast-paced retail environment.

You will join a diverse, supportive team with hybrid working for eligible roles, extensive training and development, career progression opportunities, and fantastic staff discounts across the JB Hi-Fi Group.

We foster a dynamic, inclusive culture and a commitment to work–life balance.