Retail Sales Rep

Elders; Wycheproof; On-site; AUD 55,000 - 70,000; Full time

Job summary

Elders Wycheproof is seeking a Retail Sales Representative to join our team on a permanent, full-time basis. You will be the first contact for clients, delivering friendly service and applying product knowledge to support the sales team.

Based in Wycheproof, you will process orders, assist with deliveries and promotions, and learn about farm plans. A valid driver’s licence is required; forklift license is preferred, with training provided.

Qualifications

• Customer service experience with clients in a retail environment.
• Understanding of farm practices or rural products is preferred.
• Current driver’s licence required; forklift licence preferred, with training provided.

Responsibilities

• Provide a high level of customer service and maintain client relationships.
• Provide administrative support to the merchandise team (intermediate computer literacy).
• Identify growth opportunities to support branch KPI’s.
• Support clients and Merchandise team in all areas of the sales process.
• Build and maintain relationships with clients, suppliers and stakeholders.
• Learn about farm plans and client recommendations.
• Handle loading/unloading and deliveries as required.
• Assist with inventory management and general orders.

Skills

Customer service

Product knowledge

Relationship building

Driver's license

Forklift license (preferred)

Job description

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our experienced network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

We are committed to a sustainable and prosperous future for rural and regional communities creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Join us in a Pink shirt!

About the role

Elders Wycheproof is looking for a Retail Sales Representative to join our team on a Permanent, full-time basis.

Our Retail Sales Representatives are the first people our clients see when they interact with Elders. Your expert customer service skills & product knowledge will support the sales team in building relationships with clients. Our team members are provided with the tools necessary to take clients through the sales process, Elders supports you in learning and growing your career.

Responsibilities

• Provide a high level of customer service & maintain existing client relationship.
• Provide administrative support to the merchandise team (intermediate computer literacy)
• Identify growth opportunities within the business to assist in achieving branch KPI’s
• Support clients & Merchandise team in all areas of the sales process.
• Build & maintain strong relationships with clients, supplier and key stakeholders.
• Learning about farm plans & client recommendations
• Lifting, picking and wrapping client orders (loading vehicles/unloading trucks)
• Inventory management (weekly cycle counts), receivals and general orders.
• Farm deliveries as required (trailer and small truck)
• Create promotional and marketing materials for the branch to actively promote Elders.
• Maximising promotional opportunities, including helping at field days and community events

Elders will provide all product knowledge training to the right candidate.

About you

• You thrive in a small close-knit community
• You enjoy working in a collaborative environment (with our team, growers & suppliers)
• You offer an understanding of farm practices and/or rural products knowledge to support clients (or the willingness to learn)
• Have a driver’s license.
• A forklift license is preferred however we can support you to obtain one.

For more information please visit our careers page or email [e-mail]

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.