Retail Sales Rep

Elders Rural Services Australia Limited; Wycheproof; On-site; AUD 55,000 - 75,000; Full time

Job summary

Elders Wycheproof is seeking a Retail Sales Representative to join our team on a permanent, full-time basis. You’ll be the first point of contact for clients, delivering expert customer service and product knowledge to build lasting relationships.

In this role you will support the merchandise team, handle basic admin, inventory, and assist with farm deliveries. A driver’s license is required; forklift license is preferred and can be supported if needed.

Qualifications

• Experience in customer-facing retail, preferably with rural products.
• Valid driver’s license; forklift license preferred.
• Willingness to learn farm practices and provide product recommendations.

Responsibilities

• Provide a high level of customer service and maintain client relationships.
• Support the merchandise team with administrative tasks and inventory.
• Identify growth opportunities to help achieve branch KPIs.
• Assist clients and merchandise team through the sales process.
• Build relationships with clients, suppliers and stakeholders.
• Learn about farm plans and client recommendations.
• Assist with promotions and events to promote the branch.
• Handle farm deliveries and basic loading/unloading.

Skills

Customer service

Product knowledge

Sales support

Computer literacy

Driver's license

Tools

Forklift license

Job description

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our experienced network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate. We are committed to a sustainable and prosperous future for rural and regional communities creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets. Join us in a Pink shirt!

About the role Elders Wycheproof is looking for a Retail Sales Representative to join our team on a Permanent, full‑time basis. Our Retail Sales Representatives are the first people our clients see when they interact with Elders. Your expert customer service skills & product knowledge will support the sales team in building relationships with clients. Our team members are provided with the tools necessary to take clients through the sales process, Elders supports you in learning and growing your career.

Responsibilities

• Provide a high level of customer service & maintain existing client relationship.
• Provide administrative support to the merchandise team (intermediate computer literacy)
• Identify growth opportunities within the business to assist in achieving branch KPI’s
• Support clients & Merchandise team in all areas of the sales process.
• Build & maintain strong relationships with clients, supplier and key stakeholders.
• Learning about farm plans & client recommendations
• Lifting, picking and wrapping client orders (loading vehicles/unloading trucks)
• Inventory management (weekly cycle counts), receivals and general orders.
• Farm deliveries as required (trailer and small truck)
• Create promotional and marketing materials for the branch to actively promote Elders.
• Maximising promotional opportunities, including helping at field days and community events
• Elders will provide all product knowledge training to the right candidate.

About you

• You thrive in a small close-knit community
• You enjoy working in a collaborative environment (with our team, growers & suppliers)
• You offer an understanding of farm practices and/or rural products knowledge to support clients (or the willingness to learn)
• Have a driver’s license.
• A forklift license is preferred however we can support you to obtain one.

Inclusion & Diversity

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.

Please note, applications may be shortlisted as they are received.

#LI For over 185 years Elders has been embedded in the fabric of Australian agriculture and played a key role in rural and regional communities by employing local people and servicing local farming families. We're dedicated to continuing this legacy through our extensive network, and, by paving the way toward a bright future for agriculture through our ongoing focus on innovation and sustainability. Elders is proudly creating lasting impact on Australia’s farming families and communities.