Retail Sales Rep

Elders; Kyneton; On-site; AUD 55,000 - 75,000; Full time

Job summary

Elders Kyneton is seeking an enthusiastic, customer-focused salesperson to join us on a permanent, full-time basis. You will be the friendly face in-store, handling enquiries, driving sales and building trusted customer relationships in the local community.

Previous agricultural experience helps but is not essential; what matters is your attitude, reliability and willingness to learn. Training and support will help you grow your career with Elders.

Qualifications

• Enthusiastic and customer-focused approach.
• Reliable with a positive 'can do' attitude.
• Strong verbal and written communication and relationship-building skills.
• Willingness to learn about rural products and agriculture.
• Current driver's licence; forklift/HR licence advantageous but not essential.

Responsibilities

• Deliver an exceptional experience for every customer.
• Develop strong customer relationships.
• Assist customers with product enquiries and in-store sales.
• Understand customer needs and recommend products.
• Communicate effectively with customers and colleagues.
• Support inventory management, logistics, and administration.
• Collaborate with team to achieve best outcomes.
• Maintain a safe, organized workplace.

Skills

Customer service

Relationship building

Communication

Team player

Willingness to learn

Computer literacy

Job description

We are looking for an enthusiastic and customer-focused salesperson to join our team on a permanent, full-time basis.

This role is ideal for someone with a positive ‘can do’ attitude and a genuine drive to help customers. You will be one of the friendly faces of the branch, taking ownership of customer enquiries, identifying sales opportunities and building trusted, long-term relationships. You'll play an important part in delivering outstanding service, ensuring customers receive the support they need while contributing to a collaborative and welcoming team environment.

Previous agricultural or farming experience would be highly regarded, but it is not essential. What matters most is your attitude, reliability, willingness to learn and ability to connect with people in and around Elders Kyneton.

Supported by the Elders network, you will receive the training, support and tools needed to succeed and grow your career.

What You Will Do

• Deliver an exceptional experience for every customer.
• Develop strong and trusted customer relationships.
• Assist customers with product enquiries and in-store sales.
• Understand customer needs and recommend suitable products and solutions.
• Communicate effectively with customers and colleagues to ensure smooth day-to-day operations.
• Support the Retail team with inventory management, logistics, and administration activities.
• Work collaboratively with team members to deliver the best outcomes for customers and the branch.
• Help maintain a safe, organised and professional workplace.

About You

• Have a genuine passion for helping people and delivering outstanding customer service.
• Be an enthusiastic team player who brings energy and positivity to the workplace.
• Be honest, dependable and takes pride in doing the right thing.
• Possess strong verbal and written communication skills and enjoy building relationships with people.
• Take the initiative and diligently follow through on commitments.
• Works well in a team and is willing to help wherever needed.
• Be confident using basic computer systems and learning new processes.
• Have an interest in agriculture and rural communities and a willingness to learn more about rural products.
• Hold a current driver's licence. A Forklift and HR Truck licence would be advantageous but is not essential.

Why join us?

You will be supported by an experienced team and a strong network, with access to the training and tools needed to build your product knowledge and develop your career.

If you are a genuine people person who brings great character, positive energy and a customer-and-sales-first mindset, we would like to hear from you.

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.