Retail Sales Dynamo: Craft Memorable Customer Experiences

Giftbox; Katherine; Hybrid; AUD 42,000 - 54,000; Full time

Job summary

Smokemart & Gift Box is seeking a Sales Assistant to join our team in Australia. You will deliver a friendly, authentic shopping experience and contribute to a busy, sales-driven environment with a positive vibe and a dash of fun.

You will handle cash and EFTPOS, build rapport with customers, gain solid product knowledge, uphold store standards, assist with stock control, merchandising and budgets, and ensure compliance with WHS and security guidelines.

Qualifications

• Customer-first mindset and a passion for creating a fun, authentic shopping experience.
• Experience handling cash and EFTPOS with accuracy.
• Willingness to learn product knowledge across pillars of the business.
• Maintain high store standards, assist with merchandising and presentation.
• Ability to work towards budgets, targets and KPIs.
• Assist with stock control and quality management; follow safety guidelines.

Responsibilities

• Provide high levels of customer service and build strong rapport.
• Handle cash and EFTPOS accurately.
• Learn and maintain solid product knowledge across all pillars of the business.
• Maintain store standards and assist with merchandising and presentation.
• Work towards budgets, targets and KPIs.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Cash handling

Product knowledge

Merchandising

Budget awareness

Stock control

Tools

POS system

Job description

Smokemart & Gift Box is seeking a Sales Assistant to join our team in Australia. You will deliver a friendly, authentic shopping experience and contribute to a busy, sales-driven environment with a positive vibe and a dash of fun.

You will handle cash and EFTPOS, build rapport with customers, gain solid product knowledge, uphold store standards, assist with stock control, merchandising and budgets, and ensure compliance with WHS and security guidelines.