Energetic Retail Sales Assistant — Customer-Focused & Fun

Smokemart & GiftBox; Katherine; On-site; AUD 45,000 - 60,000; Full time

Job summary

Smokemart & GiftBox in Australia is seeking a friendly Sales Assistant to deliver outstanding customer service in a fast-paced retail environment. You will engage with customers, answer questions, and help them find the right products.

The role involves cash handling, POS use, stock merchandising, and contributing to store standards and KPIs. Police checks may be required after interview.

Qualifications

• Customer-first mentality and ability to build rapport with shoppers.
• Experience handling cash and EFTPOS transactions accurately.
• Willingness to learn and maintain product knowledge across pillars of the business.
• Ability to maintain store merchandising and presentation to a high standard.
• Motivation to work towards budgets, targets and KPIs.
• Experience with stock control and quality management.

Responsibilities

• Providing high levels of customer service and building strong rapport
• Sound Cash Handling and EFTPOS
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPI’s
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

Skills

Customer service

Cash handling

Sales targets

Product knowledge

Communication

Job description

Smokemart & GiftBox in Australia is seeking a friendly Sales Assistant to deliver outstanding customer service in a fast-paced retail environment. You will engage with customers, answer questions, and help them find the right products.

The role involves cash handling, POS use, stock merchandising, and contributing to store standards and KPIs. Police checks may be required after interview.