Retail Sales & Customer Care Associate

Wesfarmers Industrial & Safety; Western Australia; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Team member discount card for partner

Continual training and career developm

Team events and recognition

Job summary

Wesfarmers Industrial & Safety's Belmont branch is seeking a motivated Sales Team Member who builds relationships, supports trade and retail customers and thrives in a close-knit team. You will handle sales transactions, recommend products and help maintain store presentation.

Ideal candidates have retail or customer-facing experience, strong communication, a positive attitude and reliability. Forklift licence is a plus but not required; full training is provided.

Qualifications

• Experience in retail or customer service.
• Excellent communication and interpersonal skills.
• Reliable, mature and team-oriented.
• Willing to learn and adapt in a fast-paced environment.

Responsibilities

• Provide exceptional customer service and product recommendations to trade and retail customers.
• Process sales transactions accurately and efficiently.
• Build relationships with regular customers and identify sales opportunities.
• Maintain product displays, merchandising standards and store presentation.
• Assist with stock receipt, replenishment and inventory management.
• Support warehouse and loading activities where required.
• Respond to customer enquiries via phone, email and in person.
• Collaborate with team to achieve store sales targets.
• Contribute to a safe, positive and customer-focused team culture.

Skills

Retail / customer service

Team player

Strong communication

Willingness to learn

Forklift licence desirable

Job description

Wesfarmers Industrial & Safety's Belmont branch is seeking a motivated Sales Team Member who builds relationships, supports trade and retail customers and thrives in a close-knit team. You will handle sales transactions, recommend products and help maintain store presentation.

Ideal candidates have retail or customer-facing experience, strong communication, a positive attitude and reliability. Forklift licence is a plus but not required; full training is provided.