Retail Sales Assistant (Part Time) - Black Pepper Warwick

Brand Collective; Southern Downs Regional; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

Staff discounts

Training & development

In-store incentives

Community involvement

Employee assistance program

Job summary

Brand Collective’s Black Pepper Warwick store in Queensland is seeking a Part-Time Retail Assistant to deliver friendly, personalised service and help customers discover pieces they’ll love. You’ll learn our collections, offer styling suggestions and keep displays fresh, while supporting deliveries and stock replenishment for smooth daily operations.

Ideal candidates bring energy, initiative and a customer‑first mindset, with a willingness to work weekends and busy periods to drive sales and a

Qualifications

• Provide attentive, personalised service to customers.
• Develop product knowledge to recommend pieces for various styles and occasions.
• Assist customers with outfit ideas and styling choices.

Responsibilities

• Keep the shop floor organised, well-stocked and inviting.
• Assist with deliveries, stock processing and replenishment.
• Support merchandising guidelines and seasonal displays.
• Process sales transactions and handle customer enquiries professionally.
• Contribute to daily store targets and look for opportunities to improve sales.
• Share ideas, support teammates and help create a positive working environment.

Skills

Customer service

Communication

Teamwork

Merchandising

Sales

Availability

Job description

At Black Pepper, we believe great fashion is about more than what you wear — it’s about feeling comfortable, confident and completely yourself. We offer timeless women’s fashion designed for real women, with a focus on quality, wearability and personal service.

Our stores are built around genuine connections, where customers feel welcome, understood and confident in their choices. We’re passionate about creating an experience that keeps women coming back, season after season.

ROLE IN A NUTSHELL

Have a knack for fashion and a talent for connecting with people?

We’re looking for a Part-Time Retail Assistant to join our Black Pepper store in Warwick, QLD.

This role is about understanding what our customers are looking for and helping them discover pieces they’ll love wearing. You’ll get to know our collections, offer thoughtful recommendations and make shopping easy and enjoyable for women with different styles, preferences and needs.

Beyond the shop floor, you’ll help keep the store running smoothly, from preparing new deliveries and refreshing displays to ensuring the team is ready for a great day of trade.

Whether you’re an experienced retail professional or someone looking to build on your customer service skills, we’re keen to meet someone who brings energy, initiative and a genuine interest in fashion.

WHAT YOU’LL BRING TO THE ROLE

• Make customers feel comfortable and confident through attentive, personalised service.
• Get to know our collections so you can recommend pieces that suit different styles and occasions.
• Help customers explore outfit combinations, colours and fits that work for them.
• Keep the shop floor organised, well-stocked and ready for customers.
• Assist with deliveries, stock processing and replenishment throughout the store.
• Help implement merchandising guidelines and seasonal product displays.
• Complete sales transactions and handle customer enquiries professionally.
• Contribute to daily store targets and look for opportunities to improve sales.
• Share ideas, support your teammates and help create a positive working environment.
  

WHAT MAKES YOU A GREAT FIT?

We’re interested in people who enjoy working with others and take pride in doing a job well.

You’ll bring:

• An interest in women's fashion and an appreciation for individual style.
• A natural ability to listen, ask questions and understand what customers need.
• Confidence communicating with a diverse range of people.
• A practical, hands-on approach to daily retail responsibilities.
• Reliability, initiative and a willingness to take ownership of your tasks.
• The ability to work towards sales goals while keeping customer needs front of mind.
• A collaborative attitude and a willingness to learn from your team.
• Availability for a part-time roster, including weekends and busier trading periods as required.
  

Previous retail experience is valued, particularly in fashion, apparel or customer-focused sales. Just as important is your ability to connect with customers and contribute positively to the team.

THE PERKS OF JOINING BLACK PEPPER

• Staff discounts: Enjoy up to 50% off selected brands, including Review, Superdry, Black Pepper and Elka Collective.
• Opportunities to grow: Access training and development to build your retail knowledge and skills.
• Recognition and rewards: Take advantage of in-store incentives.
• Community involvement: Participate in initiatives supporting our communities, including our partnership with Ovarian Cancer Australia, morning teas and fashion events.
• Wellbeing support: Access free mental health professional support through our Employee Assistance Program.
  

And there’s more to enjoy as part of the wider Brand Collective team!

YOUR NEXT STEP STARTS HERE

If you enjoy helping customers find clothes they feel great in, appreciate a team that works together and want to build your experience in fashion retail, we’d love to hear from you.

Bring your personality, curiosity and customer service skills to Black Pepper Warwick.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's leading apparel, footwear and sports groups, bringing together a diverse portfolio of established and emerging brands. With more than 300 stores, over 3,000 team members, an extensive online business and a wholesale network, we connect customers with brands that suit their lives and aspirations.

From iconic heritage labels to contemporary fashion, street culture and international luxury, our brands reflect a broad range of styles and experiences. We bring brands to life!

We believe great teams are built on different perspectives, backgrounds and experiences. At Brand Collective, we welcome diversity and inclusion in all forms and recruit based on capability and performance.

Please note: Brand Collective is not seeking recruitment agency support for this role and will not be liable for unsolicited candidate profiles or associated fees.