Retail Sales Assistant - Casual - Fyshwick

Petstock Tasmania; Canberra; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Additional paid leave (up to 2 weeks)

Paid parental leave (4 weeks)

Corporate discounts on health and well

Workplace banking access

Job summary

Petstock Tasmania is seeking a customer-focused team member to deliver outstanding service and pet product guidance in-store. You will engage with customers, educate them on pet care essentials, and help reach daily sales targets while maintaining an inviting store environment.

Successful candidates will be reliable, physically able to lift items, and available to work weekends and public holidays. This role supports a positive, inclusive team culture and strong community connections.

Qualifications

• Customer service experience in a retail environment.
• Strong interpersonal communication and relationship-building.
• Proven ability to drive sales and meet targets.
• Comfortable working weekends and public holidays.

Responsibilities

• Provide exceptional customer service with memorable, meaningful interactions.
• Educate customers on the best care and products for their pets.
• Complete sales transactions and contribute to store sales goals.
• Maintain high store standards and timely stock replenishment.
• Keep knowledge up to date on pet care products and services.
• Contribute to a fun, supportive in-store culture with the team.
• Demonstrate a strong safety mindset and keep the workspace safe.

Skills

Customer service

Interpersonal skills

Sales-focused

Team collaboration

Job description

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!

Award-winning programs that support career growth, with a new leadership development program underway

Team member, family & pet benefits across Petstock Group & Woolworths Group

Free access to mental health, financial & wellbeing support services

As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Why Petstock is the Place for You

Free access to mental health, financial & wellbeing support services through our Sonder service

From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!

Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave

Health and wellness services at a great corporate discount

Exclusive access to Workplace Banking

We're built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet

A Peek Into Your Petstock Day

Provide exceptional customer service where you and your customer will have memorable, meaningful interactions

Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets

Complete memorable sales transactions, aiming to reach set store sales goals

Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock

Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current

Contribute to a fun, supportive culture instore where the team loves coming to work each and every day

Strong safety mindset with commitment to create a culture of safety within your team

Do you have the below experience and looking to take the next step in your career?

• A passion for animals and providing the best customer service
• Experience in a similar retail environment
• Demonstrated drive to achieve and exceed sales target
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team
• Physically fit, with ability to lift products up to 20kgs
• Flexibility and ability to work weekends and public holidays

If this is the opportunity you've been looking for and you love Pets as much as we do,

Follow us on LinkedIn to keep up to date on life across our various brands - http://www.linkedin.com/company/petstock

In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.