Retail Sale Associate - Richmond

Winning Appliances; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Exclusive staff discounts across all品牌

Career growth opportunities

In‑house Training Academy

Health and wellbeing support

Annual Christmas party

Job summary

Winning Group is seeking a Product Expert for our premium Melbourne showroom to represent leading appliance brands and deliver consultative, high‑end service. You will build relationships with homeowners, designers and industry professionals, while meeting sales and KPI targets and showcasing the latest design and technology.

You will develop deep product knowledge, assist with in‑store demonstrations, and ensure showroom standards reflect our premium offering.

Qualifications

• Previous experience in premium retail, sales, or customer service.
• A passion for design, innovation, and the home living sector.
• Strong communication and relationship-building skills.
• Confidence in learning and advising on technical product features.
• High standards of professional presentation.
• Computer literacy, with Google Workspace experience highly regarded.
• Flexibility to work weekends in a vibrant showroom environment.

Responsibilities

• Represent Australia’s leading, design‑driven appliance brands that set the benchmark in style and innovation.
• Deliver exceptional customer experiences through consultative, premium service.
• Build meaningful relationships with homeowners, interior designers, architects, and industry professionals.
• Achieve sales and margin targets while delivering on KPIs that reflect both performance and customer satisfaction.
• Provide thoughtful, tailored advice by developing deep product knowledge and staying across the latest in design and technology.
• Support events, live demonstrations, and VIP activations that create memorable in‑store experiences.
• Maintain showroom standards and ensure every detail reflects our premium offering.
• Complete sales administration with accuracy, from quoting through to liaising with service, logistics, and supplier teams.

Skills

Premium retail experience

Customer service

Communication

Relationship building

Product knowledge

Tools

Google Workspace

Job description

At Winning Group, we’re more than a retailer – we’re Australia’s leading experience company. Since 1906, we’ve been a proud, family-owned business, bringing together premium retail, world‑class logistics, and cutting‑edge technology. Our brands include Winning Appliances, Appliances Online, Winning Services, Rogerseller, Spence & Lyda, Ora, and Andoo.

What sets us apart? We create spaces where our people and customers feel inspired. With award‑winning showrooms, exclusive product ranges, and a culture built on collaboration and innovation, Winnings is the destination for design‑driven home living.

As a Product Expert, you’ll:

• Represent Australia’s leading, design‑driven appliance brands that set the benchmark in style and innovation.
• Deliver exceptional customer experiences through consultative, premium service.
• Build meaningful relationships with homeowners, interior designers, architects, and industry professionals.
• Achieve sales and margin targets while delivering on KPIs that reflect both performance and customer satisfaction.
• Provide thoughtful, tailored advice by developing deep product knowledge and staying across the latest in design and technology.
• Support events, live demonstrations, and VIP activations that create memorable in‑store experiences.
• Maintain showroom standards and ensure every detail reflects our premium offering.
• Complete sales administration with accuracy, from quoting through to liaising with service, logistics, and supplier teams.

You’ll have -

• Previous experience in premium retail, sales, or customer service.
• A passion for design, innovation, and the home living sector.
• Strong communication and relationship‑building skills.
• Confidence in learning and advising on technical product features.
• High standards of professional presentation.
• Computer literacy, with Google Workspace experience highly regarded.
• Flexibility to work weekends in a vibrant showroom environment.

Why Winnings?

At Winnings, you’ll join a team where creativity, service, and passion are celebrated. We invest in our people, offering continuous development and genuine career progression opportunities across our growing Group.

Our employee benefits include:

• Exclusive staff discounts across all Winning brands.
• Career growth opportunities with pathways into leadership, trade, and showroom management.
• Accredited training through our in‑house Training Academy (Cert III & IV).
• Health and wellbeing support through our EAP, with free GP visits, dietitian consults, annual health checks, and high‑performance coaching.
• Vibrant culture with immersive product training, community events, and an amazing annual Christmas party.

We’re proud to nurture a diverse and inclusive workplace where everyone feels they belong.