Retail & Piercing | Full Training Provided

SkinKandy; Ballarat; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Jewellery discount 75%

Aftercare discount 50%

EAP 24/7

Incentives program

Referral rewards

Career progression

Job summary

SkinKandy is expanding across Australia and New Zealand and is looking for curious, passionate people who take pride in what they do to join us as Piercing Specialists.

This role blends retail, customer experience and piercing to guide clients through their entire journey. We provide training through our Precision Piercing Program to develop your technical skills, hygiene standards and confidence, with clear opportunities for progression in a fast-paced, supportive team.

Qualifications

• Retail experience is preferred.
• Strong customer service and communication skills.
• Ability to communicate confidently with different clients.
• Collaborative mindset and teamwork.

Responsibilities

• Help clients choose jewellery and create their look
• Provide expert advice on piercing, placement and aftercare
• Develop your technical piercing skills through our Precision Piercing Program
• Maintain high standards of hygiene, infection prevention and studio presentation
• Build knowledge of jewellery, products and piercing
• Work as part of a team that takes pride in getting the details right
• Keep learning, improving and developing your skills

Skills

Retail experience

Customer service

Communication

Team player

Curiosity

Job description

Retail & Piercing | Full Training Provided

Retail & Piercing | Full Training Provided

No piercing experience? No problem. We'll teach you.

At SkinKandy, we specialise in one thing: Piercing. From jewellery and styling to piercing, education and aftercare, everything we do is focused on helping people express themselves safely, confidently and professionally.

We're growing across Australia and New Zealand and looking for curious, passionate people who take pride in what they do.

So, what is a Piercing Specialist?

A Piercing Specialist combines retail, customer experience and piercing to guide clients through their entire piercing journey.

You'll help clients choose jewellery, provide expert advice on styling, placement and aftercare, create great experiences and develop the technical skills to perform professional piercings.

You don't need piercing experience to start. Our Precision Piercing Program provides the training, practical skills and support to develop your capability and build your expertise.

What you'll do

• Help clients choose jewellery and create their look
• Provide expert advice on piercing, placement and aftercare
• Develop your technical piercing skills through our Precision Piercing Program
• Maintain high standards of hygiene, infection prevention and studio presentation
• Build your knowledge of jewellery, products and piercing
• Work as part of a team that takes pride in getting the details right
• Keep learning, improving and developing your skills

What you get

• Up to 75% off jewellery and piercings
• Up to 50% off aftercare products
• Employee Assistance Program available 24/7
• Peak period incentives with rewards like Doc Martens, AirPods, Mecca shopping sprees, Visa gift cards and SkinKandy merch
• Squad referral rewards – recommend amazing people to join our Squad and be rewarded for it
• Training and career progression through piercing, training, leadership and specialist support roles

What we're looking for

You don't need previous piercing experience. We're looking for people who:

• Take pride in themselves and their work
• Are naturally curious and genuinely enjoy working with people
• Communicate confidently with different types of clients
• Thrive in a fast-paced environment
• Take ownership and follow through
• Want to build genuine expertise and a career, not just find a job
• Experience in retail, piercing, customer service, beauty, hospitality, healthcare or another people-focused environment is helpful, but it isn't essential.

What matters most is your attitude, and willingness to learn.

Where can this take you?

At SkinKandy, piercing is a career path.

You can build your expertise through our Precision Piercing Program, progress through different levels of piercing capability, develop into a specialist trainer or explore leadership opportunities.

Your path doesn't have to look the same as anyone else's.

You can make your move.

Be part of something bigger.

SkinKandy is growing across Australia and New Zealand, and we're building the world's most trusted piercing brand.