Retail Operations Leader – Service Station & Store

Sri Durga Devi Pty Ltd; Myrtleford; On-site; AUD 71,000 - 87,000; Full time

Job summary

Liberty Oil Myrtleford is seeking a Retail Manager to oversee the daily operation of the service station and convenience store, lead the retail team, maintain stock controls and financial records, and ensure a high standard of customer service and store presentation. You will schedule staff, monitor performance, coordinate purchasing, and ensure compliance with WHS and food safety requirements.

This is a full-time role with ongoing training and the opportunity to take responsibility for an

Qualifications

• An AQF Associate Degree, Advanced Diploma or Diploma in a relevant field and at least 1 year of relevant work experience; or at least 3 years of relevant work experience in retail management or a closely related role in lieu of the formal qualification.
• Experience supervising staff and coordinating retail operations.
• Strong organisational, communication and customer service skills.

Responsibilities

• Oversee the daily operation of the service station and convenience store to ensure smooth and efficient business operations.
• Lead, supervise and support retail employees and provide appropriate workplace training and guidance.
• Prepare staff rosters and coordinate staffing requirements according to trading conditions and business needs.
• Monitor employee performance and provide feedback, direction and support to team members.
• Organise purchasing and replenishment of fuel, grocery, convenience and other retail products.
• Monitor inventory levels, conduct regular stock checks and minimise stock shortages, wastage and discrepancies.
• Review sales results, operating expenses and other store performance information.
• Maintain accurate records relating to sales, stock movements, cash transactions and general store operations.
• Ensure customers receive friendly, professional and efficient service.
• Respond to customer enquiries and complaints and take appropriate steps to resolve issues.

Skills

Staff supervision

Customer service

Stock management

Cash handling

Organisational skills

Communication skills

Health and safety compliance

Education

AQF Associate Degree

Advanced Diploma

Diploma

Job description

Liberty Oil Myrtleford is seeking a Retail Manager to oversee the daily operation of the service station and convenience store, lead the retail team, maintain stock controls and financial records, and ensure a high standard of customer service and store presentation. You will schedule staff, monitor performance, coordinate purchasing, and ensure compliance with WHS and food safety requirements.

This is a full-time role with ongoing training and the opportunity to take responsibility for an