Retail Operations Coordinator

Brandbank Group; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Generous discounts across all Brandbank Brands

Employee Referral Program

Health and Wellness initiatives

Brandbank Day

Bring your dog to work

Sample Sales

Free breakfast and snacks

End-of-Trip Facilities

Job summary

A leading retail firm in Victoria is looking for a Retail Operations Coordinator to assist in the oversight of retail operations. This role includes maintaining brand hubs on SharePoint, compiling trade updates, and supporting project management. The ideal candidate has relevant qualifications and excellent communication skills and is proficient with Microsoft Office. This on-site position offers a great work environment and generous employee perks, including flexible leave and discounts across all brands.

Qualifications

• Experience providing high-level administrative support and coordinating projects.
• Retail experience highly regarded.
• Ability to work autonomously or collaboratively.
• Proficiency in Microsoft Office and familiarity with project management tools.

Responsibilities

• Maintain and optimise Brand Hubs on SharePoint.
• Compile and distribute weekly trade updates to retail teams.
• Provide ad-hoc project and administrative support.
• Assist with reporting, data analysis, document preparation, and meeting coordination.
• Support retail team with queries, resources and change management initiatives.
• On-site role five days per week based in St Kilda Road offices.

Skills

Organisational skills

Communication skills

Proficiency in Microsoft Office

Analytical abilities

Project coordination

Adaptability

Retail experience

Education

Relevant tertiary qualification or equivalent

Tools

Microsoft Office

Project management tools

POS systems

Canva

Project management tools

POS systems

Canva

Job description

Join to apply for the Retail Operations Coordinator role at Brandbank Group.

We are seeking a highly organised and proactive Retail Operations Coordinator to assist our Group Retail Operations Manager in the day‑to‑day coordination and management of retail operations. This role is pivotal in ensuring our retail network operates smoothly and efficiently, providing operational support, project management assistance, and effective communication across our brands.

The Role

• Maintain and optimise Brand Hubs on SharePoint and manage internal communications.
• Compile and distribute weekly trade updates and monthly process updates to retail teams.
• Provide ad‑hoc project and administrative support, including project tracking and budget monitoring.
• Assist with reporting, data analysis, document preparation, and meeting coordination.
• Support the retail team with queries, resources, and change management initiatives.
• On‑site role 5‑days per week, based in our St Kilda Road offices.

The Ideal Candidate

• A relevant tertiary qualification or equivalent.
• Experience providing high‑level administrative support and coordinating projects.
• Retail experience highly regarded.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint) and familiar with project management tools, POS systems, or Canva.
• Excellent communication and organisational skills.
• Adaptable, proactive, and able to multitask in a dynamic environment.
• Strong analytical abilities and attention to detail.
• Able to work autonomously or collaboratively.

Why Join the Brandbank Group Team

• Generous discounts across all Brandbank Brands!
• Opportunity to work for a uniquely Australian Retail Group with a global vision
• Supportive team culture and environment
• Employee Referral Program – be rewarded for referring great new people to our team
• Health and Wellness initiatives with access to Employee Assistance Program
• Brandbank Day – an additional day's leave to use however you like – whether it's for life admin, cultural celebrations, or simply recharging
• You & Your Mate – yes, we mean your dog! Bring your furry friend to work and make your day that little bit brighter
• Sample Sales – exclusive access to product samples at great prices – a fun and exciting benefit for anyone who loves our brands
• Pantry Perks – free breakfast and snacks available on‑site for a quick pick‑me‑up
• End‑of‑Trip Facilities – including bike stands, showers, towel service, and ironing boards for those commuting in active ways

About Brandbank Group

Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry, kikki.K & FINE‑DAY.

To learn more and see all job listings, visit: https://www.brandbankgroup.com.au/our-talent/join-our-team

Please note: Brandbank Group is not currently seeking support from recruitment agencies for this role and will not accept any unsolicited candidate profiles or associated fees. We encourage interested applicants to apply directly if they would like to be considered for this opportunity.