Retail Manager - Lead Sales & Service Excellence

The Trustee for Jay Maa Khodiyar Unit Trust; Brisbane; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Career progression

Job summary

The Trustee for Jay Maa Khodiyar Unit Trust is seeking a skilled Retail Manager to lead our Brassall operation at Brassall Shopping Centre. You will oversee staffing, drive sales, ensure health and safety compliance, and optimize operations to deliver excellent customer service.

With 1-2 years in retail/hospitality management, you will mentor a team, implement strategies, and coordinate promotions while contributing to ongoing business growth and customer satisfaction.

Qualifications

• 1-2 years of proven experience in a retail or hospitality management role.
• Strong leadership and team management skills.
• Excellent communication, organizational and problem-solving abilities.
• Proven track record in achieving sales targets and improving operational efficiency.

Responsibilities

• Creates and posts staff work schedules.
• Recruits, rewards and terminates staff as needed.
• Communicates updates on food preparation formulas, standards, etc.
• Ensures compliance with local and national health and safety codes and company policies.
• Maintains business records per Subway Operations Manual.
• Analyzes records to increase sales.
• Supports local and national marketing initiatives.
• Identifies prospective guests to promote sales.
• Plans special events and promotions.

Skills

Leadership

Team management

Communication

Problem solving

POS systems

Inventory management

Marketing strategies

Sales targets

Tools

POS systems

Job description

The Trustee for Jay Maa Khodiyar Unit Trust is seeking a skilled Retail Manager to lead our Brassall operation at Brassall Shopping Centre. You will oversee staffing, drive sales, ensure health and safety compliance, and optimize operations to deliver excellent customer service.

With 1-2 years in retail/hospitality management, you will mentor a team, implement strategies, and coordinate promotions while contributing to ongoing business growth and customer satisfaction.