Retail Manager: Lead Growth, Bonuses, Flexible Hours

Mad Mex; Tweed Shire Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Rock the Look

Work-Life Balance

Recognition Programs

Free Meals

Employee Assistance Program

Playful Culture

Training & Development

Job summary

Mad Mex is seeking a dynamic Retail Manager to lead restaurant operations, drive sales, and inspire a small team across a regional Australia setting. You will own daily performance, rostering, stock orders, and supplier relations, while delivering outstanding customer experiences.

You should bring 2+ years of management in retail or food services, strong leadership, and a passion for team development. Regional work flexibility and a hands-on approach are valued highly.

Qualifications

• Minimum 2 years of experience in a management role in retail or food services.
• Strong leadership, communication, and organisational skills.
• Solid knowledge of inventory and operations management.

Responsibilities

• Oversee daily store operations and team performance.
• Manage rostering, inventory, stock orders, and supplier relations.
• Implement and monitor promotional, pricing, and merchandising strategies.
• Ensure compliance with food safety, WHS, and business standards.
• Lead, train, and support a small team of staff.
• Manage budgeting, payroll, and reporting.
• Deliver exceptional customer service and handle client feedback.

Skills

Leadership

Communication

Organisational skills

Customer service

Education

Diploma or higher qualification in Retail, Business, or Hospitality Management

Job description

Mad Mex is seeking a dynamic Retail Manager to lead restaurant operations, drive sales, and inspire a small team across a regional Australia setting. You will own daily performance, rostering, stock orders, and supplier relations, while delivering outstanding customer experiences.

You should bring 2+ years of management in retail or food services, strong leadership, and a passion for team development. Regional work flexibility and a hands-on approach are valued highly.