Retail Manager - Ice Cream Parlour Growth Lead

CAROUSEL ICE-CREAM AND CAKE; Melbourne; In loco; AUD 77.000 - 94.000; Tempo pieno

Descrizione del lavoro

Carousel Ice Cream Pty Ltd is seeking a proactive Retail Manager to lead daily operations at Bayswater North, VIC. The role oversees staff, stock, customer service, and promotional activities to drive growth and uphold premium brand standards.

You will manage budgets, implement merchandising and pricing strategies, and partner with leadership to ensure regulatory compliance and exceptional guest experiences. This is a full-time, on-site role with competitive salary and superannuation.

Competenze

• Diploma or higher qualification in Business, Retail, Hospitality Management, or related field.
• Minimum of 1+ years of full-time relevant experience in retail.
• Proven experience in managing retail operations, team supervision, and customer service excellence.

Mansioni

• Oversee and direct daily retail operations, ensuring premium customer experience and brand standards.
• Forecast stock needs and manage inventory to optimise product mix and minimise wastage.
• Design and implement marketing and promotions to maximise brand visibility and foot traffic.
• Develop pricing strategies balancing profitability and customer value; review sales data regularly.
• Lead recruitment, onboarding and ongoing development of store personnel.
• Establish and monitor performance benchmarks; conduct regular staff evaluations and training.
• Manage budgets and financial reporting, monitor margins, and prepare reports for senior management.
• Ensure compliance with food safety, health codes and safety standards; conduct audits.

Conoscenze

Staff management

Customer service

Inventory control

Marketing campaigns

Pricing strategy

Recruitment

Budgeting

Food safety

Formazione

Diploma or higher in Business / Retail / Hospitality Management

Descrizione del lavoro

Carousel Ice Cream Pty Ltd is seeking a proactive Retail Manager to lead daily operations at Bayswater North, VIC. The role oversees staff, stock, customer service, and promotional activities to drive growth and uphold premium brand standards.

You will manage budgets, implement merchandising and pricing strategies, and partner with leadership to ensure regulatory compliance and exceptional guest experiences. This is a full-time, on-site role with competitive salary and superannuation.