Retail Manager: Disability Aids & Pharmacy

Lyden Law Pty Ltd; Tamworth; On-site; AUD 72,000 - 88,000; Full time

Job summary

SA & SMJ Pty Ltd is seeking a motivated Retail Manager to lead the pharmacies, disability aids and equipment division in Tamworth. This full-time role focuses on developing a regional retail strategy, driving sales of non-prescription goods and disability aids, and ensuring outstanding customer service across multiple outlets and online channels.

You will manage stock, pricing, merchandising and staff, establish referral networks, and work with suppliers to maintain product availability.

Qualifications

• 1–2 years of relevant retail management experience.
• Strong understanding of retail sales, stock control, merchandising and customer service.
• Ability to manage competing priorities across multiple outlets.
• Diploma level or higher preferred in retail management or related field.
• Willing to obtain NSW Working with Children check and AFP clearance.

Responsibilities

• Establish referral networks for disability aids and equipment division.
• Oversee day-to-day retail operations across outlets and online.
• Develop and implement sales, marketing and promotions to increase revenue.
• Monitor stock levels and inventory control.
• Analyse sales performance and prepare reports.
• Manage pricing, merchandising and displays.
• Coordinate online product listings and customer orders.
• Supervise and train retail staff to maintain high service standards.
• Liaise with suppliers regarding stock supply and promotions.
• Respond to customer enquiries and resolve complaints.

Skills

Retail management

Customer service

Stock control

Merchandising

Multitasking

POS systems

Education

Diploma or higher in retail management or related field

Tools

POS software

Inventory software

Job description

SA & SMJ Pty Ltd is seeking a motivated Retail Manager to lead the pharmacies, disability aids and equipment division in Tamworth. This full-time role focuses on developing a regional retail strategy, driving sales of non-prescription goods and disability aids, and ensuring outstanding customer service across multiple outlets and online channels.

You will manage stock, pricing, merchandising and staff, establish referral networks, and work with suppliers to maintain product availability.