Retail Manager CWH Goulburn NSW

MyChemist Retail Group; Goulburn; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Training and career development

Employee Assistance Program (EAP)

Flexible rosters

End-of-year awards

Job summary

Sigma Healthcare is seeking a Retail Manager for Chemist Warehouse in Goulburn NSW. You will lead and manage pharmacy staff, work alongside the Managing Pharmacist, and ensure smooth daily operations across customer service, recruitment, training, and policy compliance.

You will play a key role in maintaining a positive workplace culture, managing rosters, and driving service standards. Flexibility, strong leadership, and higher attention to detail are essential to succeed in this fast-paced

Qualifications

• Demonstrated leadership and management skills.
• Ability to manage underperforming staff and staffing issues.
• Strong communication with stakeholders.
• Efficient problem-solving and attention to detail.
• Proficiency in using computer systems.

Responsibilities

• Assist with customer service queries.
• Coordinate staff recruitment and training.
• Ensure policies and procedures are followed.
• Maintain workplace health and safety.
• Resolve staffing issues and stock discrepancies.
• Support team culture and celebrations.

Skills

Leadership

Staff management

Communication

Problem solving

Detail oriented

Computer proficiency

Tools

Computer systems

Job description

Start your career as a Retail Manager at CWH Goulburn NSW

About the Opportunity

This is an exciting opportunity for a Retail Managerto join our fast-paced, growing business! The primary role of the Retail Manager is to lead and manage employees, working alongside the Managing Pharmacist.

What's in it for you?

• You'll have access to ongoing training and support to grow your career
• Enjoy a positive team culture with great perks like staff discounts, recognition, and regular celebrations
• We prioritise your wellbeing with a confidential Employee Assistance Program (EAP)
• Flexible rosters help you balance work and life
• We're committed to creating a workplace where people feel valued, with service recognition and end-of-year awards!

A typical day might look like:

• Assisting with customer service queries
• Coordinating staff recruitment
• Coordinating staff training and development activities
• Ensuring organisational policies and procedures are followed
• Maintaining workplace Occupational Health and Safety
• Resolving staffing issues and stock discrepancies
• Supporting and contributing a cooperative organisational culture

About you:

• Ability to manage underperforming staff and other staffing issues that may arise
• Dedicated work ethic
• Effective leadership and management skills
• Efficient problem-solving skills
• Eye for detail and accuracy
• Proficiency in using computer systems
• Strong communication skills among all stakeholders

Our team members work in our pharmacies throughout their shift, often standing for long periods. Stock replenishment can involve repeated movements and lifting heavier items, so please keep this in mind when applying.

The successful applicant must meet National Criminal History Check requirements and hold appropriate working rights

About us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.