Retail Manager

JMATAD PTY LTD; Melbourne; On-site; AUD 72,000 - 88,000; Full time

Job summary

Mata Rani Pty Ltd trading as Subway Derrimut is seeking an experienced Retail Manager for its store in Derrimut, Victoria. The role includes staffing, purchasing, stock control, budgeting, and customer service to uphold Subway standards.

You will manage daily operations, oversee budgets and promotions, recruit and train staff, and ensure food safety and WHS compliance. Availability for a roaster that includes weekends is required.

Qualifications

• A relevant Diploma or higher qualification.
• At least one year of relevant management experience in retail/fast-food/quick-service.
• Experience in staff supervision, rostering, stock control, budgeting and cost management.

Responsibilities

• Plan, organise and manage daily store operations and customer service standards.
• Determine stock requirements and oversee purchasing, ordering, stock rotation and inventory control.
• Prepare and manage store budgets, monitor sales and profitability, and control labour and operating costs.
• Implement purchasing and local marketing strategies; manage pricing and promotions within franchise requirements.
• Recruit, train and supervise employees, prepare rosters and manage staff performance.
• Oversee product presentation, promotions and Subway campaigns.
• Handle customer enquiries/complaints and ensure timely resolution.
• Maintain stock, sales and financial records; oversee cash handling and reconciliations.
• Monitor store performance and drive operational improvements to meet targets.
• Ensure compliance with food safety, hygiene and WHS requirements.

Skills

Staff management

Purchasing

Stock control

Budgeting

Sales performance

Customer service

Education

Diploma or higher qualification

Job description

Job Type: Permanent position | Full time position

Job Description

Retail Manager – Subway Derrimut Employer: Mata Rani Pty Ltd trading as Subway Derrimut? Location: Derrimut, Victoria?

Employment type: Permanent, full-time – 38 hours per week? Salary: $80,000 per annum plus superannuation About the Role

Mata Rani Pty Ltd trading as Subway Derrimut is seeking an experienced and motivated Retail Manager to organise and control the store’s daily operations. You will be responsible for staff management, purchasing and stock control, budgeting, sales performance and customer service, while maintaining Subway’s operational standards.

Key Responsibilities

Plan, organise and manage daily store operations, maintaining product quality and customer service standards. Determine stock requirements and oversee purchasing, ordering, stock rotation and inventory control to meet demand and minimise wastage. Prepare and manage store budgets, monitor sales and profitability, and control labour, food and operating costs.

Implement purchasing and local marketing strategies and manage pricing and promotions within Subway franchise requirements and delegated authority. Recruit, induct, train and supervise employees, prepare rosters and manage staff performance. Oversee product presentation, promotional displays and the implementation of Subway campaigns.

Manage customer enquiries and complaints, ensuring timely resolution and consistent service. Maintain accurate stock, sales and financial records, and oversee cash handling and daily reconciliations. Monitor store performance and implement operational improvements to achieve business targets.

Ensure compliance with food safety, hygiene and workplace health and safety requirements. Qualifications and Experience A relevant Diploma or higher qualification

At least one year of relevant management experience in a retail, fast-food or quick-service restaurant environment. Demonstrated experience in staff supervision, rostering, stock control, budgeting and cost management. Strong communication, customer service and problem-solving skills.

Ability to make operational decisions and manage competing priorities in a busy store. Availability to work a roster that includes weekends and public holidays.