Retail Manager

Mata Rani Pty Ltd; Melbourne; Presencial; AUD 72.000 - 88.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Superannuation

Permanent role

38 hours per week

Descripción de la vacante

Subway Derrimut is seeking an experienced Retail Manager to organise and control daily store operations. This permanent, full-time role provides 38 hours per week with a salary of AUD 80,000 per year plus superannuation.

You will lead staff, manage purchasing and budgeting, and uphold Subway’s standards while delivering excellent customer service. Responsibilities include stock control, rostering, cost management, promotions, and maintaining food safety and safety compliance across the store.

Formación

• Diploma or higher qualification required.
• At least 1 year of relevant management experience in retail/fast-food/quick-service environment.
• Experience supervising staff, rostering, stock control, budgeting and cost management.

Responsabilidades

• Plan, organise and manage daily store operations, maintaining product quality and customer service standards.
• Determine stock requirements and oversee purchasing, ordering, stock rotation and inventory control.
• Prepare and manage store budgets, monitor sales and profitability, and control labour, food and operating costs.
• Implement purchasing and local marketing strategies and manage pricing and promotions within franchise requirements.
• Recruit, induct, train and supervise employees, prepare rosters and manage staff performance.
• Oversee product presentation, promotional displays and Subway campaigns.
• Manage customer enquiries and complaints, ensuring timely resolution.
• Maintain accurate stock, sales and financial records, and oversee cash handling and reconciliations.
• Monitor store performance and implement operational improvements to achieve targets.
• Ensure compliance with food safety, hygiene and workplace health and safety requirements.

Conocimientos

Staff supervision

Rostering

Stock control

Budgeting

Cost management

Customer service

Communication

Problem-solving

Decision making

Time management

Educación

Diploma or higher qualification

Descripción del empleo

At Subway Derrimut, we are looking for an experienced and motivated Retail Manager to organise and control our store's daily operations. This is a permanent, full-time position of 38 hours per week, with a salary of $80,000 per year plus superannuation. You will be responsible for staff management, purchasing and stock control, budgeting, sales performance and customer service, while maintaining Subway's operational standards.

What you'll do

• Plan, organise and manage daily store operations, maintaining product quality and customer service standards.
• Determine stock requirements and oversee purchasing, ordering, stock rotation and inventory control to meet demand and minimise wastage.
• Prepare and manage store budgets, monitor sales and profitability, and control labour, food and operating costs.
• Implement purchasing and local marketing strategies and manage pricing and promotions within Subway franchise requirements and delegated authority.
• Recruit, induct, train and supervise employees, prepare rosters and manage staff performance.
• Oversee product presentation, promotional displays and the implementation of Subway campaigns.
• Manage customer enquiries and complaints, ensuring timely resolution and consistent service.
• Maintain accurate stock, sales and financial records, and oversee cash handling and daily reconciliations.
• Monitor store performance and implement operational improvements to achieve business targets.
• Ensure compliance with food safety, hygiene and workplace health and safety requirements.

About you

• A relevant Diploma or higher qualification.
• At least one year of relevant management experience in a retail, fast-food or quick-service restaurant environment.
• Demonstrated experience in staff supervision, rostering, stock control, budgeting and cost management.
• Strong communication, customer service and problem-solving skills.
• The ability to make operational decisions and manage competing priorities in a busy store.
• Availability to work a roster that includes weekends and public holidays.

Applications are welcome from all suitably qualified candidates, including Australian citizens and permanent residents.