Retail Learning Advisor

BP; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

bp is seeking a Retail Learning Advisor to support delivery, improvement, and administration of learning across Australia and New Zealand. The role focuses on developing engaging content, strengthening LMS administration, and delivering training for a hybrid working model in Melbourne and surrounding regions.

You will collaborate with operational leaders and subject matter experts to ensure our people have the knowledge and capabilities needed to perform at their best, while maintaining

Qualifications

• Experience in learning and development, training coordination, or capability development.
• Learning Management System administration and support.
• Data analysis, reporting, and insight generation.
• Stakeholder engagement and collaboration.

Responsibilities

• Partner with Retail teams to identify capability needs and develop learning solutions.
• Maintain and improve training materials to stay current and engaging.
• Ensure learning solutions meet Retail needs and foster collaboration between SMEs, customers, and L&D.
• Advocate for LMS adoption to drive usage and impact.
• Analyse learning data and provide insights to improve engagement and effectiveness.
• Ensure compliance with data protection and bp policies.

Skills

Analytical Thinking

Communication

Microsoft Excel

Stakeholder Management

Learning Management System

Data Analysis

Learning Delivery

Education

Degree in Learning and Development or HR

Tools

LMS software

Job description

Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

Retail Learning Advisor

Location: Melbourne, Australia

Join bp and help build capability across our retail network

At bp, learning plays a critical role in helping our retail teams operate safely, compliantly, and confidently. We are looking for a Retail Learning Advisor to support the delivery, continuous improvement, and administration of learning and development solutions across our Australia and New Zealand retail business.

This role is part of the Global Retail People & Culture team and works closely with operational leaders, subject matter experts, and stakeholders to ensure our people have the knowledge, skills, and capabilities needed to perform at their best. The successful candidate will play a key role in development of engaging learning content, strengthening LMS administration, learning analytics, and operational support for the Retail ANZ learning team.

What you'll do

As a Retail Learning Advisor, you will:

• Partner with Retail teams to identify capability needs and develop learning solutions that align with business priorities.
• Maintain and continuously improve training materials to ensure content remains current, engaging, and fit for purpose.
• Ensure learning solutions meet Retail needs by creating an effective atmosphere for collaboration between subject matter experts, customers, and the Learning & Development team.
• Advocates for LMS to drive adoption, usage and business impact.
• Analyse learning data and provide insights and recommendations to improve engagement, capability development, and learning effectiveness.
• Ensure learning processes and programs support compliance requirements and contribute to safe site operations.
• Deliver / facilitate / co-ordinate training sessions either face to face/ virtual where necessary.
• Support the daily operations of the LMS, including user queries and access, course assignments, course credit and system updates.
• Provide data and analytical support for regional or special projects, investigations, and initiatives as needed.
• Ensure compliance with data protection regulations and all bp policies - global and local. Ensure data security is maintained at all times in accordance with bp standards and local requirements.

What we're looking for

We're interested in hearing from people who are passionate about learning and capability development and who enjoy working collaboratively to solve problems and improve outcomes.

Experience in some of the following areas will be highly regarded:

• Learning and development, training coordination, or capability development
• Learning Management System administration and support
• Data analysis, reporting, and insight generation
• Stakeholder engagement and collaboration
• Learning delivery or facilitation
• Continuous improvement and process optimisation
• Change management or business transformation initiatives

You will bring:

• Strong communication and relationship-building skills
• A growth mindset and commitment to continuous learning
• Excellent organisational and problem-solving capabilities
• Analytical skills with the ability to translate data into actionable insights
• A customer-focused approach and a passion for helping others succeed
• A degree or qualification in Learning and Development, Human Resources, Education, or a related field is desirable.

Why join bp?

At bp, you'll be part of a diverse and supportive team that values collaboration, continuous improvement, and learning.

We offer:

• Opportunities to work on initiatives that directly support teams across Australia and New Zealand
• Ongoing learning and development opportunities
• A culture that values inclusion, wellbeing, and innovation
• Access to employee networks, communities, and development programs
• Flexible and collaborative ways of working
• Inclusion and accessibility

bp is an equal opportunity employer and values the unique backgrounds, experiences, and perspectives that our people bring.

We are committed to providing an inclusive recruitment process and workplace. If you require any adjustments or accommodations during the recruitment process, please let us know.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

• Analytical Thinking
• Communication
• Creativity and Innovation
• Curiosity
• Decision Making
• Digital Fluency
• Employee and labour relations (Inactive)
• Employee Engagement
• Employee Experience
• Global Perspective
• Job Design
• Leadership Assessment
• Leading transformation
• Managing workforce concerns
• Microsoft Excel
• Organizational development
• Organizational Knowledge
• Organizational Savvy
• Performance Consulting
• Shaping strategy
• Stakeholder Management
• Strategic Planning
• Talent Management
• Talent Strategy

Legal Disclaimer:

We do not discriminate on the basis