Retail Labor Planning & Analytics Specialist

Publicroles; Melbourne; On-site; AUD 85,000 - 120,000; Full time

Job summary

Nike, Inc. is seeking a Labor Specialist to join the Retail Operations and Services team in Melbourne. You will optimize labor planning, manage workforce systems, and partner with Stores, Finance, HR and APLA Retail Operations to translate data into action.

The role requires 2+ years in retail labor planning, strong analytics, and travel across Australia and New Zealand. You will lead governance of scheduling tools and drive continuous improvement.

Qualifications

• 2+ years experience in retail labor planning, workforce management, store operations, finance, analytics or a related discipline.
• High attention to detail, with a focus on data accuracy, consistency and governance.
• Ability to travel across Australia & New Zealand via plane, car or train, including occasional overnight and weekend travel.

Responsibilities

• Drive continuous improvement in labor scheduling and operational excellence.
• Partner with Finance and Retail Leadership to develop labor budgets, monitor payroll performance, and support store accountability.
• Own the day-to-day administration, governance, and optimisation of workforce management and operational systems.
• Lead the implementation of new scheduling, staffing, workload planning and operational measurement capabilities.
• Analyse labor and operational data to identify trends, risks, and opportunities, translating insights into clear recommendations.
• Drive effective communication and capability across stores and territory leadership teams.
• Partner with APLA Retail Operations to remove friction points and improve processes, tools, and ways of working.
• Manage reporting and operating tools, including Workforce Management (Legion), Workload Planning, Retail Relay, Operational Excellence, Daily Game Plan and Store Performance Reporting.

Skills

Retail labor planning

Workforce management

Data analysis

Stakeholder management

Forecasting

Scheduling systems

Cross-functional collaboration

Education

Bachelor's degree

Tools

Legion

Workload Planning

Retail Relay

Operational Excellence

Daily Game Plan

Job description

Nike, Inc. is seeking a Labor Specialist to join the Retail Operations and Services team in Melbourne. You will optimize labor planning, manage workforce systems, and partner with Stores, Finance, HR and APLA Retail Operations to translate data into action.

The role requires 2+ years in retail labor planning, strong analytics, and travel across Australia and New Zealand. You will lead governance of scheduling tools and drive continuous improvement.