Retail Design Manager

Mirvac Group; Sydney; On-site; AUD 90,000 - 110,000; Full time

Job summary

Mirvac Group is seeking a Retail Design Manager to create dynamic tenancy spaces across our Sydney assets, leveraging design and technical expertise to enhance customer experience.

The role focuses on contributing to Asset and Leasing plans, delivering design strategies that align with Tenancy Design Guidelines, and driving premium fit-outs while maintaining timely approvals and strong stakeholder collaboration.

Qualifications

• Experience in the design and/or retail industry.
• Ability to manage high-volume workload with conflicting priorities.
• Strong negotiation and design outcome skills.
• Experience with producing and reviewing design documentation.
• Tertiary qualification in a related field.

Responsibilities

• Ensure customer and visitor experience informs all design decisions.
• Support Asset and Leasing plans and asset lifecycle understanding.
• Prepare and implement the asset's design strategy and adhere to Tenancy Design Guidelines.
• Collaborate with leasing team to resolve design roadblocks and set expectations.
• Manage the design approval process and deliver premium tenancy design and fit-outs.
• Work with national teams on Retail strategy and deliver divisional initiatives.

Skills

Retail design

Stakeholder management

Negotiation

Visual communication

Salesforce

Education

Relevant tertiary qualification

Tools

Salesforce

Job description

Your opportunity

The Retail Design Manager will use design and technical expertise to create unique and dynamic tenancy spaces within all assets across the Retail portfolio.

This is a 6 month max term contract

What you'll be doing:

• Ensuring the customer and visitor experience is encompassed in all aspects of the role and the asset's offering.
• Contributing to the objectives of each asset's Asset, Business and Strategic Leasing Plan, whilst understanding the asset lifecycle.
• Contributing to the preparation and implementation of the asset's design strategy, and ensuring value add and adherence to the asset's Tenancy Design Guidelines.
• Working to the Strategic Leasing Plan timetable and understanding the asset's retail mix and tenancy strategies and, where possible, preparing tenancy critique reports 12 months ahead of pending lease expiries.
• Collaborating with the leasing team to resolve roadblocks to tenancy spaces and manage design expectations by providing solutions upfront.
• Managing the design approval process in accordance with Mirvac standards and procedures and delivering a premium tenancy design and fit-out experience for operators that ultimately maximises trading performance.
• Effectively negotiating the best retail design for the tenancy space in accordance with the lease agreement, and ensuring all fit-outs are consistent with the asset's Tenancy Design Guidelines and appointed contractors and design consultants meet their contract obligations
• Ensuring operators understand their design and documentation obligations under the lease, and ultimate delivery of the tenancy fit-out, with no operators to commence trade without final inspection and sign off.
• Proactively using Salesforce data to make informed decisions to pre-empt potential design issues and strategic conversations about prospective operators.
• Conducting regular and thorough site reviews of each tenancy across the Retail portfolio and maintaining a presence at the asset throughout the tenancy fit-out process to ensure any issues are resolved in a timely manner.
• Proactively managing relationships with key stakeholders to ensure the delivery of tenancy fit-outs in line with final approved designs, budgets and deadlines provided and with the correct documentation completed.
• Working collaboratively with national teams to deliver Retail divisional initiatives and contributing to the implementation of the Retail strategy.
• Assisting with any projects, or undertaking additional duties as reasonably required.

What you will bring:

• Experience in the design and/or retail industry is required
• Demonstrated experience in a high-volume role with conflicting priorities
• Experience with negotiating terms and desired design outcomes
• Demonstrated experience working with design documentation
• Relevant tertiary qualification
• Ability to convey ideas visually
• Demonstrated ability to be creative and innovative when required
• A proactive and self-motivated approach with the ability to solve problems, improve system and procedural efficiency and effectiveness, and resolve issues as they arise
• A team player attitude with the ability to work independently or as part of a team, multitask and adapt to change, and a willingness to be flexible
• An eye for detail across customer touch points when assessing asset presentation
• A customer-centric focus with a strong understanding of the local community and trade area

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