Retail Design & Customer Experience Consultant (Full-Time)

Stratco (Australia) Pty Limited; Penrith; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Team Member Discounts

Career Growth & Development

Competitive Remuneration

Positive Workplace Culture & Inclusion

Job summary

Stratco is seeking a customer-focused sales professional to join our Penrith store team. You will be a key contact for customers, blending service with product knowledge to help shoppers find exactly what they need.

You will provide excellent customer service, guide customers through the design process, ensure pricing and displays are correct, maintain stock, collaborate with the team, keep the store presentable, and participate in training and safety policies.

Qualifications

• Exceptional customer service and sales skills.
• Experience within a similar environment (retail or sales).
• Availability to work full-time hours across a rotating roster.
• Willingness to enhance the customer experience by working with enthusiasm and energy.
• Good computer skills and eagerness to learn the Stratco design process.
• Previous design consulting or building experience highly desirable, but not necessary (CAD skills an advantage).

Responsibilities

• Providing excellent customer service
• Guiding customers through the design process
• Ensuring products are correctly priced and displayed, maintaining store stock levels
• Collaborating with other team members to keep the store running smoothly
• General housekeeping to ensure our store is always presentable
• Participation in training and personal development sessions
• Adherence to Stratco safety and other policies, ensuring a safe working environment

Skills

Customer service

Sales

Retail experience

Full-time availability

Computer skills

Design process

CAD (advantage)

Tools

CAD software

Job description

Stratco is seeking a customer-focused sales professional to join our Penrith store team. You will be a key contact for customers, blending service with product knowledge to help shoppers find exactly what they need.

You will provide excellent customer service, guide customers through the design process, ensure pricing and displays are correct, maintain stock, collaborate with the team, keep the store presentable, and participate in training and safety policies.