Retail Department Leader: Inspire Frontline Stars

Officeworks Ltd; Canning; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Flexibility

Discounts across Wesfarmers brands

Benefits program

Growing Families Policy

Employee Assistance Program

Public Holidays policy

Learning and development

Career opportunities

Job summary

Officeworks is seeking a Retail Department Leader (Coordinator) in Cannington, WA. You will lead from the front, delivering exceptional customer experiences while guiding your team through daily hustles with enthusiasm and focus.

Join a culture that values teamwork, safety, and continuous development, and help ensure stock availability, strong KPI performance, and a visually engaging store environment.

Qualifications

• Proven track record of leading a retail team to deliver exceptional customer experiences.
• Ability to train and develop team members to improve performance.
• Strong focus on achieving sales targets and KPIs.
• Skilled in maintaining accurate stock levels and inventory controls.
• Capable of creating safe, visually appealing shopping environments.

Responsibilities

• Lead and motivate the store team to achieve sales targets and KPIs.
• Train and develop staff to raise performance and customer service levels.
• Maintain inventory accuracy and ensure stock availability for customers.
• Foster a safe shopping environment through compliant processes.
• Collaborate with other departments to drive store success.
• Provide standout customer experiences from entry to checkout.

Skills

Retail leadership

Customer experience

Team motivation

Training & development

Inventory management

Safety & shop standards

Cross-team collaboration

Job description

Officeworks is seeking a Retail Department Leader (Coordinator) in Cannington, WA. You will lead from the front, delivering exceptional customer experiences while guiding your team through daily hustles with enthusiasm and focus.

Join a culture that values teamwork, safety, and continuous development, and help ensure stock availability, strong KPI performance, and a visually engaging store environment.