Retail Customer Experience Associate

Universal Store; City Of Melville; On-site; AUD 45,000 - 58,000; Full time

Job summary

Universal Store is looking for passionate, customer focused team members to join our store team. If you love working with people, thrive in a fast-paced retail environment, and are driven by delivering exceptional service, we want to hear from you.

You will deliver exceptional customer service, build relationships with customers, contribute to sales targets, support store operations from stock to shop floor, and help maintain visual merchandising.

Qualifications

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Retail experience

Customer service

Communication skills

Flexible / adaptable

Job description

Universal Store is looking for passionate, customer focused team members to join our store team. If you love working with people, thrive in a fast-paced retail environment, and are driven by delivering exceptional service, we want to hear from you.

You will deliver exceptional customer service, build relationships with customers, contribute to sales targets, support store operations from stock to shop floor, and help maintain visual merchandising.