Customer Experience & Sales Associate

Universal Store; City Of Joondalup; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Training & development

Career growth

Feedback & support

Supportive team culture

Transparent leadership

Dynamic environment

Job summary

Universal Store is looking for passionate, customer-focused team members to join our store team in a fast-paced retail environment in Western Australia. If you love working with people and delivering exceptional service, we want to hear from you.

You will thrive with a warm, enthusiastic personality, strong communication skills, and the ability to build rapport quickly with customers. A proactive attitude and adaptability are highly valued in our collaborative team culture.

Qualifications

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.
• A proactive attitude with a willingness to go above and beyond.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Customer service

Sales focus

Communication

Rapport-building

Adaptability

Team collaboration

Job description

Universal Store is looking for passionate, customer-focused team members to join our store team in a fast-paced retail environment in Western Australia. If you love working with people and delivering exceptional service, we want to hear from you.

You will thrive with a warm, enthusiastic personality, strong communication skills, and the ability to build rapport quickly with customers. A proactive attitude and adaptability are highly valued in our collaborative team culture.