Customer-Focused Retail Associate — Growth & Training

Universal Store; Southland; On-site; AUD 40,000 - 52,000; Part time

Job summary

Universal Store is seeking passionate team members to join our store team in a fast-paced retail environment. If you love working with people and delivering exceptional service, we want to hear from you.

Join a dynamic team with ongoing training, development opportunities, and a supportive culture that values your contribution. This role offers a pathway to grow your retail career within the business.

Qualifications

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.
• A proactive attitude with a willingness to go above and beyond.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Retail experience

Customer focus

Communication

Rapport building

Flexibility

Proactive attitude

Job description

Universal Store is seeking passionate team members to join our store team in a fast-paced retail environment. If you love working with people and delivering exceptional service, we want to hear from you.

Join a dynamic team with ongoing training, development opportunities, and a supportive culture that values your contribution. This role offers a pathway to grow your retail career within the business.