Retail Cluster Manager - Pacific Fair

Seed Heritage; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Up to 50% off new season product range

$2,000 Yearly Clothing Allowance

Generous discounts across Brandbank Group Brands

Monthly & seasonal bonus potential

Supportive team culture

Clear career pathway to leadership

Employee Referral Program

Health and Wellness initiatives

Job summary

A prominent fashion retailer in Gold Coast City is looking for a Cluster Manager to lead their passionate team in Pacific Fair. This role involves driving a customer-focused culture, managing sales targets, and empowering the team through continuous training. The ideal candidate will have over 2 years of experience in high-volume fashion retail management, alongside strong interpersonal skills and an eye for visual merchandising. The position offers a full-time contract with diverse employee perks including discounts and bonuses.

Qualifications

• 2+ years experience managing a large flagship store or multiple sites in high volume fashion.
• Ability to prepare and manage monthly rosters to achieve store budgets.
• Strong attention to visual merchandising standards.

Responsibilities

• Drive a customer-focused culture to create memorable experiences.
• Engage and empower the team through training and mentoring.
• Work with State Leadership for effective store management.
• Motivate the team to meet sales targets and KPIs.
• Manage operational excellence and back-office administration.

Skills

Interpersonal skills

Team management

Sales analysis

Visual merchandising

Operational excellence

Job description

Retail Cluster Manager – Pacific Fair – Seed Heritage

We’re looking for a Cluster Manager to lead our passionate team in Pacific Fair by driving engagement and building a high-performing team culture. Deliver an elevated customer experience by demonstrating a sophisticated approach to sales, product knowledge and building long-lasting relationships.

WHY JOIN THE SEED HERITAGE TEAM?

• Up to 50% off the new season Seed Heritage product range!
• $2,000 Yearly Clothing Allowance.
• Generous discounts across all Brandbank Group Brands including Unison, allkinds, Commonry, kikki.K & FINE-DAY.
• Monthly & seasonal bonus potential.
• Supportive team culture and environment.
• Clear career pathway towards future leadership opportunities.
• Employee Referral Program – be rewarded for referring great new people to our team.
• Health and Wellness initiatives with access to Employee Assistance Program.

THE ROLE:

• Drive a customer-focused culture, creating a memorable and seamless experience with every interaction.
• Engage and empower the team through ongoing training, mentoring and collaboration.
• Work with State Leadership to build an effective and profitable store.
• Motivate the team to meet sales targets and business key performance indicators.
• Drive operational excellence, manage rosters and prepare back-of-house administration.

THE IDEAL CANDIDATE:

• 2+ years experience managing a large flagship store or having exposure managing multiple sites (including concession stores) with a high volume fashion retailer.
• An eye for styling and detail to uphold our high visual merchandising standards.
• A capacity to prepare monthly rosters costed to achieve store budgets.
• The ability to analyse and organise stock to maximise sales on the shop floor.
• Strong interpersonal skills to lead and manage the store teams.
• Highly motivated and self-driven.

At Seed Heritage, we elevate the everyday. Our collections centre on beautiful design and a modern, Australian point of view.

The Seed Heritage lifestyle is about family, friends, and moments together. Since 2000, our range has expanded to include womenswear, menswear, teen, child, baby and homewares. With more than 200 stores across Australia, New Zealand, Hong Kong, and Singapore, we now reach a global audience, and our online store ships worldwide.

Across our offering, we focus on quality and a timeless appeal. Seed pieces are made to see you through the seasons, and to last for years. Seed Heritage gives a modern take on the classics, set to inspire and to fit into your life at every stage. We’d love for you to join us.

Click the link below to explore more! https://www.seedheritage.com/careers

About Brandbank Group

Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry, kikki.K & FINE-DAY.

Seniority level

Entry level

Employment type

Full-time

Job function

Retail