Retail Centre Manager: Flexible Leave & Growth

Knight Frank; Sydney; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Two additional weeks of leave

Two wellness days per year

Birthday day off

Employee rewards platform The Vault

Job summary

Knight Frank Australia is seeking a Retail Manager to lead day-to-day operations, presentation, and tenant engagement for Town/Shopping centres with 120 tenants.

You will build long-term relationships with retailers and service providers, coordinate lease administration and compliance tasks, and collaborate with facilities and portfolio teams to meet KPIs. NSW working rights required.

Qualifications

• Current NSW real estate Certificate of Registration or willingness to obtain (with our support).
• Proven experience in retail or property management, ideally across multi-site portfolios.
• Strong communication and stakeholder management skills with a customer‑focused approach.
• Excellent organisational and administrative ability to manage high‑volume tasks and deadlines.
• Familiarity with tenancy systems and compliance processes; Microsoft Office proficiency.

Responsibilities

• Take ownership of daily retail and tenancy management across multiple centres, ensuring compliance and presentation standards.
• Act as the primary contact for tenants, resolving queries promptly and building strong relationships.
• Coordinate lease administration, compliance tasks (insurances, bank guarantees), and maintain accurate records.
• Support marketing initiatives, retailer engagement, and trading analysis to drive performance.
• Partner with facilities and portfolio managers to deliver seamless operations and meet KPIs.

Skills

Communication

Stakeholder management

Organisation

Customer focus

Lease administration

Education

NSW real estate Certificate of Registration

Tools

Microsoft Office

Job description

Knight Frank Australia is seeking a Retail Manager to lead day-to-day operations, presentation, and tenant engagement for Town/Shopping centres with 120 tenants.

You will build long-term relationships with retailers and service providers, coordinate lease administration and compliance tasks, and collaborate with facilities and portfolio teams to meet KPIs. NSW working rights required.