Retail Assistant Store Manager

Spend-Less Shoes; Brisbane; On-site; AUD 45,000 - 57,000; Full time

Benefits offered by this job

Staff discount 50%

Incentive scheme up to $7000

Career progression

Job summary

Spendless Shoes is seeking enthusiastic retail team members to create a welcoming shopping experience and exceed customer service expectations. You will support merchandising, stock rotation, and work toward sales budgets while promoting the brand's passion for fashion footwear.

Ideal candidates have retail or customer service experience, strong communication, and a team-oriented mindset. A flexible roster helps work-life balance and staff discounts enhance overall engagement.

Qualifications

• Previous experience in retail or customer service.
• Cash handling / EFTPOS experience.
• Stock handling and merchandising knowledge.
• Knowledge of sales budgets & KPI's.
• Supervisory experience preferred but not essential.

Responsibilities

• Create a warm, friendly shopping environment for customers.
• Exceed customer service expectations and WOW customers.
• Maintain merchandising standards and rotate stock.
• Assist with stock rotation and presentation across floors.
• Support achievement of budgets and KPIs.

Skills

Customer service

Communication

Friendly demeanor

Team player

Fashion footwear

Retail experience

Cash handling

Sales budgets

Job description

Love Shoes, Love Fashion, Love People

• Opportunity for Career progression
• Earn up to an extra $7000 Incentive scheme
• Flexible roster for work/ life balance
• 50% off Staff discount
• Inclusive workplace

We are looking for the next Superstar to join our successful team...

ABOUT SPENDLESS

For the past 30 years, millions of happy Australians have chosen Spendless Shoes as their preferred footwear retailer. With over 200 convenient stores, 1,000 amazing team members, and a huge range styles to suit every member of the family, it’s no wonder they call us ‘The World’s Friendliest Shoe People’.

ABOUT THE ROLE

Your primary role is to create a warm, friendly place for our customers to shop and always exceeding your customers’ service expectations. We want you to ‘WOW’ every customer and make their visit to Spendless an experience to remember. The most important people in Spendless Shoes are our Store Sales Team. You are the first point of contact with our most important asset, THE CUSTOMER.

ABOUT YOU

You will be expected to:

• Live Each Day the Spendless Way.
• Follow our 4C's of Customer Care.
• Achievement of sales budgets.
• Maintaining company merchandising standards.
• Rotation and Presentation of our product.
• Administration and implementation of company procedures
• Be a team player, embracing our Spendless values

Your expected skills &experience:

• Previous experience in a retail, hospitality or customer service role
• Preferred supervisory experience, not essential
• Cash handling/ EFTPOS experience
• Stock handling, replenishment and merchandising knowledge
• Ideally an understanding of sales budgets & KPI's

Your skills and attributes:

• Strong Customer service skills
• Enjoy fast paced challenging work
• Have the motivation to be successful
• Have outstandingcommunication skills
• You’re confident and friendly
• You have a passion for fashion footwear

We offer you:

• Further career opportunities across the nation
• Incentive scheme up to $7000
• Develop new skills
• Free shoes on commencement
• Benefits of 50% staff discount
• Employee referral program