Retail Store Manager

Spend-Less Shoes; Australian Capital Territory; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

Staff discount

Welcome gift

Free shoes on commencement

Incentive up to 9000

Career progression

Flexible roster

Vibrant culture

Job summary

Spendless Shoes is seeking a Store Manager in Australia’s ACT region to lead and train a fast-paced team. You will drive sales, manage stock and wage costs, and ensure top-tier customer service in-store and online. The role offers progression, a generous incentive, and staff-benefit programs.

Join a vibrant, people-focused brand with a 30-year heritage in footwear retail and a strong culture of inclusivity and career development.

Qualifications

• Experience in retail, hospitality or sales.
• Proven leadership ability to coach and grow a team.
• Stock handling and visual merchandising experience.
• Strong customer service and communication skills.

Responsibilities

• Lead and train your team to deliver exceptional service.
• Strive for achievement of sales budgets and wage control.
• Provide coaching and empower team members.
• Ensure delivery of legendary customer experiences.
• Maintain store merchandising standards and standards of presentation.
• Deliver a seamless experience to digital customers in-store.
• Lead with passion, aligning to Spendless values.

Skills

Leadership

Team training

Stock management

Merchandising

Customer service

Communication

Job description

Love Shoes, Love Fashion, Love People

• Join Australia's most successful footwear retailer
• Earn up to $9000 Incentive scheme
• Opportunity for Career progression
• Flexible roster, work/ life balance
• 50% off Staff discounts
• Vibrant work culture
• Welcome gift on commencement

One of the most important assets to Spendless Shoes is our people. We are looking for the next Superstar to join our successful brand and lead our Team.

ABOUT SPENDLESS

For the past 30 years, millions of happy Australians have chosen Spendless Shoes as their preferred footwear retailer. With over 200 convenient stores, 1,000 amazing team members, and a huge range styles to suit every member of the family, it’s no wonder they call us ‘The World’s Friendliest Shoe People’.

ABOUT THE ROLE

The Store Managers’ primary role is leading and training of team members, striving for increased sales and wage control through the rotation of stock and delivering the high level of customer service experience. This will ensure that Spendless Shoes will continue to be the friendliest shoe people in the world!

You will:

• Live Each Day the Spendless Way
• Commit to our 4Cs of Customer care
• Strive for the achievement of sales budgets and financial goals
• Provide training, coaching and empowering your team members
• Ensure delivery of legendary customer experiences
• Maintain company merchandising standards
• Deliver a seamless experience to our digital customers instore
• Lead your team with passion, according to our Spendless values

Your attributes:

• Previous experience in a Retail/ Hospitality or Sales industry
• Leadership skills to mentor and develop your team
• Stock management and merchandising experience
• Understanding of sales budgets & KPI's
• Knowledge of rosters, wage control & people performance
• Effective communication skills with the ability to adapt
• Strong Customer service skills
• Thrive in a fun, fast-paced work environment
• Have the motivation to be successful
• You’re confident and passionate
• You havea passion for fashion footwear

We offer:

• Exciting Career opportunities for progression
• Earn up to $9000 Incentive scheme
• 50% off staff discount
• Free shoes on commencement
• Strong inclusive environment & respectful culture
• Employee referral program

At Spendless we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, have the drive and willingness to succeed, we’d love to hear from you.